Topic
2 replies Latest Post - ‏2013-05-24T10:49:27Z by richcoll
ChitraT.
ChitraT.
1 Post
ACCEPTED ANSWER

Pinned topic Controller

‏2012-04-03T13:47:40Z |
Dear IBM Team,

I have installed IBM Cognos Controller software wherein I am facing the following problems.

1. I am not able to access the 'Consolidate my financial information' option which is in the opening page. It says 'the page cannot be found'.

2. I am not able to access the 'My Inbox' option in the opening page which again says 'the page cannot be displayed'

3. I am not able to access the 'Controller' option in the 'Launch' menu which is in the 'My Home' Page.

Please find attached the Snapshots of the two pages.

Kindly let us know how we can resolve these problems.

Thanks in advance..
Updated on 2012-07-30T05:30:32Z at 2012-07-30T05:30:32Z by Vinothraja.R
  • Vinothraja.R
    Vinothraja.R
    1 Post
    ACCEPTED ANSWER

    Re: Controller

    ‏2012-07-30T05:30:32Z  in response to ChitraT.
    Hi Chitra,

    Here i have attach the Cognos Controller Installation guide received from IBM support team.
    It was totally different from other guides and succeed for me. you can try these steps.

    Thanks
    Vinoth
    • richcoll
      richcoll
      20 Posts
      ACCEPTED ANSWER

      Re: Controller

      ‏2013-05-24T10:49:27Z  in response to Vinothraja.R

      Just a quick note to say that all of these step-by-step 'best practice' installation documents are freely downloadable from the IBM website.

      They are currently located here: http://www-01.ibm.com/support/docview.wss?uid=swg21608353

      They are highly recommended for everyone (both experienced technical consultants and also newbies).

      Good luck!

      - Richard.