Topic
3 replies Latest Post - ‏2012-06-30T01:41:43Z by SystemAdmin
SystemAdmin
SystemAdmin
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Pinned topic no output from rs_install

‏2012-03-29T22:39:50Z |
I am attempting to install PurifyPlus.7.0.1 for Linux on a machine running Ubuntu 10.04. When I run rs_install, there is no output to the screen (no prompts/warnings/anything). Similarly when I try to run license_setup or license_check. Is this a known issue, and is there a solution?

Thanks,
Michael
Updated on 2012-06-30T01:41:43Z at 2012-06-30T01:41:43Z by SystemAdmin
  • SystemAdmin
    SystemAdmin
    2948 Posts
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    Re: no output from rs_install

    ‏2012-03-29T23:11:24Z  in response to SystemAdmin
    Hi Michael,

    There are known issues running Purify (or even INSTALLING Purify) on Ubuntu.
    For starters, the rs_install script will hang when it attempts to determine
    the OS that you're running on. Even if you hack the install script and get
    past that, you may encounter other issues on Ubuntu because IBM does no testing
    on that platform at all.

    Your best bet is to stick to supported versions of Red Hat Enterprise Linux
    (RHEL) or SUSE Linux Enterprise Server (SLES). Also, we have a number of people
    successfully using PurifyPlus on CentOS Linux.

    Best regards,
    Don
    • SystemAdmin
      SystemAdmin
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      Re: no output from rs_install

      ‏2012-06-29T23:35:14Z  in response to SystemAdmin
      I'm having the same problem. I'm attempting to install on Linux, SLES10, but rs_install appears to hang. Also, I've seen other interesting things. It appears that some aliases for rs_install also hang, but some seem to do the wrong thing. For instance, rs_help seems to collect a file and builds a directory tree there, uninteresting to me, but looks like some sort of defaults thing. Any suggestions?
      • SystemAdmin
        SystemAdmin
        2948 Posts
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        Re: no output from rs_install

        ‏2012-06-30T01:41:43Z  in response to SystemAdmin
        Hi Darral,

        Well, if in fact the problems are related, the rs_install script
        would hang when it was trying to identify the OS by checking the
        /etc/issue file. On some operating systems, the contents of the
        /etc/issue file would somehow confuse the rs_install script and
        cause the whole thing to hang. As a test, you might want to try
        changing the contents of /etc/issue to something that is known
        to work. For example:

        Red Hat Enterprise Linux WS Release 4 (Nahant Update 6)

        This might allow the rs_install to proceed, but you'll eventually
        want to change /etc/issue back to what it originally was at some
        point. :-)

        Good luck,
        Don