Topic
  • 9 replies
  • Latest Post - ‏2013-02-06T21:56:45Z by SystemAdmin
lallu
lallu
8 Posts

Pinned topic Exception: WUPD0248E :Fix pack update failure

‏2012-03-24T00:06:09Z |
Hi i am trying to install fixpack WP_PTF_7002 for portal 7 in operation system WindowsXP but my installation is failing bcos of Exception: WUPD0248E: Fix pack update failure: The processing of fix pack WP_PTF_7002, component wp.ptf.preconfig failed

WP_PTF_7002_selective-install.log
===================================
Extracted file ( C:\DOCUME~1\usuario1\CONFIG~1\Temp\ptfs\WP_PTF_7002\components\wp.ptf.preconfig\update.jar )
Running component update ( wp.ptf.preconfig ).
Processing extractor command line arguments.

Jar File : C:\DOCUME~1\usuario1\CONFIG~1\Temp\ptfs\WP_PTF_7002\components\wp.ptf.preconfig\update.jar
Log File : E:\IBM\WebSphere\PortalServer\version\log\20120323_233252_WP_PTF_7002_wp.ptf.preconfig_install.log
Target Dir: E:\IBM\WebSphere\PortalServer
Backup Jar: E:\IBM\WebSphere\PortalServer\version\backup\20120323_233252_WP_PTF_7002_wp.ptf.preconfig_undo.jar
Tmp Dir : C:\DOCUME~1\usuario1\CONFIG~1\Temp
Log Level : 3
Completed processing extractor command line arguments.
Performing extraction.

Failed to perform extraction.
Exception: WUPD0248E: Fix pack update failure: The processing of fix pack WP_PTF_7002, component wp.ptf.preconfig failed. See the log file E:\IBM\WebSphere\PortalServer\version\log\20120323_233252_WP_PTF_7002_wp.ptf.preconfig_install.log for processing details.

Saving History ...
Saving History ... Done

Results:
=========================================================
Time Stamp (End) : 2012-03-23T17:36:42-06:00
PTF Component Result : failed
PTF Component Result Message:
=========================================================
WUPD0248E: Fix pack update failure: The processing of fix pack WP_PTF_7002, component wp.ptf.preconfig failed. See the log file E:\IBM\WebSphere\PortalServer\version\log\20120323_233252_WP_PTF_7002_wp.ptf.preconfig_install.log for processing details.
=========================================================

PTF Component Installation ... Done
Exception: WUPD0218E: Fix pack installation failure: The component wp.ptf.preconfig failed to install.

Installing updates ... failed

Notification: Installing fix pack 'WP_PTF_7002', component 'wp.ptf.preconfig'.
Notification: Completing fix pack 'WP_PTF_7002'

Saving History ...
Saving History ... Done
**********************************************************************

Any help on what am I doing wrong is much appreciated!

cheers,
Updated on 2013-02-06T21:56:45Z at 2013-02-06T21:56:45Z by SystemAdmin
  • httweed
    httweed
    510 Posts

    Re: Exception: WUPD0248E :Fix pack update failure

    ‏2012-03-24T01:42:52Z  
    Does this log have anything useful?

    E:\IBM\WebSphere\PortalServer\version\log\20120323_233252_WP_PTF_7002_wp.ptf.preconfig_install.log

    ~HT
    The postings on this site are my own and do not necessarily represent the positions, strategies, or opinions of IBM
  • lallu
    lallu
    8 Posts

    Re: Exception: WUPD0248E :Fix pack update failure

    ‏2012-03-27T16:43:04Z  
    Ok i am attaching both log file please help me.

    Attachments

  • httweed
    httweed
    510 Posts

    Re: Exception: WUPD0248E :Fix pack update failure

    ‏2012-03-27T17:45:52Z  
    • lallu
    • ‏2012-03-27T16:43:04Z
    Ok i am attaching both log file please help me.
    Certainly, the problem is that your WAS level is too low:

    2012-03-23T17:36:42-06:00 Result: StdErr: BUILD FAILED
    2012-03-23T17:36:42-06:00 Result: StdErr: E:\IBM\WebSphere\PortalServer\installer\wp.config\config\includes\preconfig_wp_ptf_7002.xml:41: The following error occurred while executing this line:
    2012-03-23T17:36:42-06:00 Result: StdErr: E:\IBM\WebSphere\PortalServer\installer\wp.config\config\includes\preconfig_wp_ptf_7002.xml:55: The following error occurred while executing this line:
    2012-03-23T17:36:42-06:00 Result: StdErr: E:\IBM\WebSphere\PortalServer\installer\wp.config\config\includes\upgrade_health_check.xml:29: The following error occurred while executing this line:
    2012-03-23T17:36:42-06:00 Result: StdErr: E:\IBM\WebSphere\PortalServer\installer\wp.config\config\includes\upgrade_health_check.xml:119: The specified product version is not supported: version=7.0.0.11
    2012-03-23T17:36:42-06:00 Result: StdErr:
    2012-03-23T17:36:42-06:00 Result: StdErr: Total time: 21 seconds
    You need to upgrade WAS to at least 7.0.0.19 or higher. Then you can redo the Portal upgrade.

    ~HT
    The postings on this site are my own and do not necessarily represent the positions, strategies, or opinions of IBM
  • lallu
    lallu
    8 Posts

    Re: Exception: WUPD0248E :Fix pack update failure

    ‏2012-03-29T00:17:22Z  
    Yes I had WAS 7.0.0.10 ,so as you told me i installed WAS 7.0.0.21 .it installed properly and afer that i again tried to install fix pack 2 for WPS 7.0 .This time again i got error but this time i got different error.

    Attachments

  • lallu
    lallu
    8 Posts

    Re: Exception: WUPD0248E :Fix pack update failure

    ‏2012-03-30T14:38:15Z  
    HT i tried again and i again got error. please help me regarding this.
    Thanks.

    Attachments

  • JMLara
    JMLara
    1 Post

    Re: Exception: WUPD0248E :Fix pack update failure

    ‏2012-05-25T21:22:01Z  
    • lallu
    • ‏2012-03-30T14:38:15Z
    HT i tried again and i again got error. please help me regarding this.
    Thanks.
    hi lallu, i have the same problem, did you get some solution?
  • Graham Wallace
    Graham Wallace
    1 Post

    Re: Exception: WUPD0248E :Fix pack update failure

    ‏2012-10-02T22:22:09Z  
    • JMLara
    • ‏2012-05-25T21:22:01Z
    hi lallu, i have the same problem, did you get some solution?
    I had the same error and everything points to there being a problem with permissions on the temp folder or the WAS server being the wrong version. If it still doesn't work check that the URL it is looking at is correct. In windows I had the IP set to the wrong value in the hosts file and it caused the install to fail in this way.
  • Bhuvi
    Bhuvi
    73 Posts

    Re: Exception: WUPD0248E :Fix pack update failure

    ‏2012-11-12T11:54:56Z  
    I had the same error and everything points to there being a problem with permissions on the temp folder or the WAS server being the wrong version. If it still doesn't work check that the URL it is looking at is correct. In windows I had the IP set to the wrong value in the hosts file and it caused the install to fail in this way.
    Hi,

    I am facing same issue,please provide the details.

    Regard's
    Srini
  • SystemAdmin
    SystemAdmin
    30895 Posts

    Re: Exception: WUPD0248E :Fix pack update failure

    ‏2013-02-06T21:56:45Z  
    I had the same error and everything points to there being a problem with permissions on the temp folder or the WAS server being the wrong version. If it still doesn't work check that the URL it is looking at is correct. In windows I had the IP set to the wrong value in the hosts file and it caused the install to fail in this way.
    1. Did you upgrade WAS?
    2. Is the WebSphere Portal server functional? Start it up and try to render it in a browser.
    3. Is WasUserid and WasPassword set correctly in wkplc.properties? Validate the credentials are good by using the exact same values you have in wkplc.properties to log in to the WAS admin console.
    4. Is PortalAdminId and PortalAdminPwd set correctly in wkplc.properties? Validate the credentials are good by starting the WebSphere Portal server and logging in to it with the exact same credentials.
    5. Cluster only. Is the DMGR up and running? Verify you can access the DMGR in a web browser.
    6. Cluster only. Does WasRemoteHostName and WasSoapPort in wkplc.properties match your Deployment Manager values?
    7. Cluster only. Are you able to synchronize the node?
    8. Are the database properties correct in wkplc_dbdomain.properties (or wkplc_comp.properties if v6.1)? Execute the following ConfigEngine script to verify: validate-database-connection
    Kindly Check all the above mentioned Scenario's in order to resolve your issues . If you correct above all requirements your Issue will get solve.