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5 replies Latest Post - 2012-03-02T13:32:25Z by JGraul
Pinned topic Building a New Managing Server
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We had to build a new ITCAM for AD managing server. The old one will no longer start and is having major problems in general. How do we get the Agents to start using the new server? We configured all the agents using an alias for the MS, therefore the configuration shouldn't change.
Updated on 2012-03-02T13:32:25Z at 2012-03-02T13:32:25Z by JGraul
dgowan777 27000406S36 PostsACCEPTED ANSWER
Re: Building a New Managing Server2012-02-29T21:49:51Z in response to JGraulHi JGraul.
Have you recycled the data collectors (DCs)? If you used a DNS alias for the managing server (MS) in the DC configuration, and this alias has been updated to point to the new server, the DCs should report in to the new MS.
Hope all goes well.
Re: Building a New Managing Server2012-03-01T13:44:09Z in response to JGraulI think the problem I'm having now is with the new Managing Server. I did restart the JVM as well as the DC. I did a netstat on the app server and see it trying to connect to the MS, but no connection was established. I'll need to do some troubleshooting on the MS. Thanks.
davidlskeen 0600024VNN68 PostsACCEPTED ANSWER
Re: Building a New Managing Server2012-03-01T19:52:57Z in response to JGraulIf a DC is not connecting to MS, the steps to analyze that problem are at technote Data Collector not Connecting to Managing Server https://www-304.ibm.com/support/docview.wss?uid=swg21267468
MS self-diagnosis is very useful to analyze problems with the MS or with DC connectivity to the MS; it is available from the MS Visualization Engine (VE) at Administration → Managing Server → Self-Diagnosis. MS self-diagnosis shows the status of the MS components and the connections with DCs; it is described at info center topic Self-diagnosis http://publib.boulder.ibm.com/infocenter/tivihelp/v24r1/index.jsp?topic=/com.ibm.itcamfad.doc_7101/itcam_71_msve_help/self-diagnosis.html