Pinned topic Building a New Managing Server
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We had to build a new ITCAM for AD managing server. The old one will no longer start and is having major problems in general. How do we get the Agents to start using the new server? We configured all the agents using an alias for the MS, therefore the configuration shouldn't change.
Updated on 2012-03-02T13:32:25Z at 2012-03-02T13:32:25Z by JGraul
dgowan777 27000406S36 Posts
Re: Building a New Managing Server2012-02-29T21:49:51ZThis is the accepted answer. This is the accepted answer.Hi JGraul.
Have you recycled the data collectors (DCs)? If you used a DNS alias for the managing server (MS) in the DC configuration, and this alias has been updated to point to the new server, the DCs should report in to the new MS.
Hope all goes well.
Re: Building a New Managing Server2012-03-01T13:44:09ZThis is the accepted answer. This is the accepted answer.I think the problem I'm having now is with the new Managing Server. I did restart the JVM as well as the DC. I did a netstat on the app server and see it trying to connect to the MS, but no connection was established. I'll need to do some troubleshooting on the MS. Thanks.
yaner 0600015G2C7 Posts
Re: Building a New Managing Server2012-03-01T15:00:01ZThis is the accepted answer. This is the accepted answer.
- JGraul 270003QW71
1. Can you check if you add the new MS IP and hostname into the host file in the system with DC?
2. Can you check if all component of MS are running?
davidlskeen 0600024VNN68 Posts
Re: Building a New Managing Server2012-03-01T19:52:57ZThis is the accepted answer. This is the accepted answer.
- JGraul 270003QW71
MS self-diagnosis is very useful to analyze problems with the MS or with DC connectivity to the MS; it is available from the MS Visualization Engine (VE) at Administration → Managing Server → Self-Diagnosis. MS self-diagnosis shows the status of the MS components and the connections with DCs; it is described at info center topic Self-diagnosis http://publib.boulder.ibm.com/infocenter/tivihelp/v24r1/index.jsp?topic=/com.ibm.itcamfad.doc_7101/itcam_71_msve_help/self-diagnosis.html
Re: Building a New Managing Server2012-03-02T13:32:25ZThis is the accepted answer. This is the accepted answer.Thanks for all the responses. The answer was to run the MS as the user that installed ITCAM. Really disliking Windows 2008 Server more and more...