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SystemAdmin
SystemAdmin
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Pinned topic Work Performer Exception ORA-12514 error when creating case on BPF 4.1

‏2012-02-23T15:46:22Z |
Hi,

We are getting the following error on the "create case" step if trying
to create a case using a workflow to be used for BPF. Please see
attached print screen.

Work Performer Exception: Listener refused the connection with the
following error:
ORA-12514, TNS:listener does not currently know of service requested in
connect descriptor

Root Cause:
Listener refused the connection with the following error:
ORA-12514, TNS:listener does not currently know of service requested in
connect descriptor.

We are using following FileNet P8 Product stack installed on Windows
2008 R2:

CE 5.1
PE 5.0.0.2
Workplace XT 1.1.5.1
Workplace 4.0.2.12
eForms 4.0.2.12
BPF 4.1 -007

Oracle 11g
WebSphere 7.0 with fixpack 19

No helpful error messages can be seen in log files.

Kind Regards,