Hello, I've got a DS4300 2-controller storage unit with an attached EXP810 which i use primarily for data destruction purposes. When i'm done shredding the drives, i like to fully blast the configurations by using the Advanced>Recovery>Reset>Configuration menu action.
However, when I issue this command, it takes about 30 minutes to "complete", and when it comes back, it says that the task may not have been completed successfully, and it often loses communication with one of my controllers.
I also noticed that my error log gets filled up with "Fibre Channel Link Up", "Fibre Channel Link Down" errors, so I suspect I might have a bad controller in there.
Another tidbit: I get "Degraded Drive Channel" status alerts almost constantly, from both controllers.
Pinned topic DS4300 Reset>Configuration hangs controller
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Updated on 2012-02-23T14:28:45Z at 2012-02-23T14:28:45Z by mtexter
mtexter 270004PER712 Posts
Re: DS4300 Reset>Configuration hangs controller2012-02-23T14:28:45ZThis is the accepted answer. This is the accepted answer.Error 1012: The reset configuration operation may not have completed because the first controller experienced a problem (time-out).