Topic
  • 2 replies
  • Latest Post - ‏2012-02-29T11:44:20Z by peter@dk
Dtdionne
Dtdionne
5 Posts

Pinned topic ISD 6.3 Update Manager Error

‏2012-02-23T00:43:29Z |
Greetings, I keep getting the following error regardless of following it's instructions...any ideas?

February 23, 2012 12:41:46 AM GMT-Level:150-MEID:0--MSG: ATKUPD456E Failed to parse update information files for update "ibm_utl_sraidmr_megacli-8.00.46_linux_32-64". There are potentially errors in the update information files. Run the command "smcli cleanupd -m -F -v ibm_utl_sraidmr_megacli-8.00.46_linux_32-64" to delete the update, then acquire the update again and retry the operation.
February 23, 2012 12:41:46 AM GMT-Level:150-MEID:0--MSG: ATKUPD444E The update acquisition server reported an error for update "ibm_utl_sraidmr_megacli-8.00.46_linux_32-64". Search the previous messages in the job log for the first error that occurred, and follow the recourse for that message. If the problem persists, then try the operation again later.
February 23, 2012 12:41:54 AM GMT-Level:150-MEID:0--MSG: ATKUPD409E An unexpected acquisition error occurred. Check the error logs for details.
February 23, 2012 12:41:54 AM GMT-Level:150-MEID:0--MSG: ATKUPD439E "System x servers and chassis" failed during update acquisition. Search the previous messages in the job log for the first error that occurred, and follow the recourse for that message. If the problem persists, then try the operation again later.
February 23, 2012 12:41:54 AM GMT-Level:150-MEID:0--MSG: ATKUPD428E The update acquisition request failed. Search the previous messages in the job log for the first error that occurred, and follow the recourse for that message. If the problem persists, then try the operation again later.
Updated on 2012-02-29T11:44:20Z at 2012-02-29T11:44:20Z by peter@dk
  • peter@dk
    peter@dk
    4 Posts

    Re: ISD 6.3 Update Manager Error

    ‏2012-02-29T09:34:43Z  
    Hi

    I've got the same issue. It reports the "megacli" and something called "ggsp" as the problem. I've tried to run the smcli command at the ISD server (v. 6.3) and the smcli command return the error that the specified update doesnt exist.

    /Peter

    ------------Copy from the log-------------
    February 29, 2012 10:29:50 AM CET-Level:150-MEID:0--MSG: ATKUPD456E Failed to parse update information files for update "ibm_utl_sraidmr_megacli-8.00.48_windows_32-64". There are potentially errors in the update information files. Run the command "smcli cleanupd -m -F -v ibm_utl_sraidmr_megacli-8.00.48_windows_32-64" to delete the update, then acquire the update again and retry the operation.
    February 29, 2012 10:29:50 AM CET-Level:150-MEID:0--MSG: ATKUPD444E The update acquisition server reported an error for update "ibm_utl_sraidmr_megacli-8.00.48_windows_32-64". Search the previous messages in the job log for the first error that occurred, and follow the recourse for that message. If the problem persists, then try the operation again later.
    February 29, 2012 10:29:53 AM CET-Level:150-MEID:0--MSG: ATKUPD456E Failed to parse update information files for update "ibm_utl_uxsp_ggsp01a-1.60_windows_32-64". There are potentially errors in the update information files. Run the command "smcli cleanupd -m -F -v ibm_utl_uxsp_ggsp01a-1.60_windows_32-64" to delete the update, then acquire the update again and retry the operation.
    February 29, 2012 10:29:53 AM CET-Level:150-MEID:0--MSG: ATKUPD444E The update acquisition server reported an error for update "ibm_utl_uxsp_ggsp01a-1.60_windows_32-64". Search the previous messages in the job log for the first error that occurred, and follow the recourse for that message. If the problem persists, then try the operation again later.
    February 29, 2012 10:29:55 AM CET-Level:150-MEID:0--MSG: ATKUPD409E An unexpected acquisition error occurred. Check the error logs for details.
    February 29, 2012 10:29:55 AM CET-Level:150-MEID:0--MSG: ATKUPD439E "System x servers and chassis" failed during update acquisition. Search the previous messages in the job log for the first error that occurred, and follow the recourse for that message. If the problem persists, then try the operation again later.
    February 29, 2012 10:29:55 AM CET-Level:150-MEID:0--MSG: ATKUPD428E The update acquisition request failed. Search the previous messages in the job log for the first error that occurred, and follow the recourse for that message. If the problem persists, then try the operation again later.
    February 29, 2012 10:29:55 AM CET-Level:50-MEID:0--MSG: ATKUPD409E An unexpected acquisition error occurred. Check the error logs for details.
  • peter@dk
    peter@dk
    4 Posts

    Re: ISD 6.3 Update Manager Error

    ‏2012-02-29T11:44:20Z  
    • peter@dk
    • ‏2012-02-29T09:34:43Z
    Hi

    I've got the same issue. It reports the "megacli" and something called "ggsp" as the problem. I've tried to run the smcli command at the ISD server (v. 6.3) and the smcli command return the error that the specified update doesnt exist.

    /Peter

    ------------Copy from the log-------------
    February 29, 2012 10:29:50 AM CET-Level:150-MEID:0--MSG: ATKUPD456E Failed to parse update information files for update "ibm_utl_sraidmr_megacli-8.00.48_windows_32-64". There are potentially errors in the update information files. Run the command "smcli cleanupd -m -F -v ibm_utl_sraidmr_megacli-8.00.48_windows_32-64" to delete the update, then acquire the update again and retry the operation.
    February 29, 2012 10:29:50 AM CET-Level:150-MEID:0--MSG: ATKUPD444E The update acquisition server reported an error for update "ibm_utl_sraidmr_megacli-8.00.48_windows_32-64". Search the previous messages in the job log for the first error that occurred, and follow the recourse for that message. If the problem persists, then try the operation again later.
    February 29, 2012 10:29:53 AM CET-Level:150-MEID:0--MSG: ATKUPD456E Failed to parse update information files for update "ibm_utl_uxsp_ggsp01a-1.60_windows_32-64". There are potentially errors in the update information files. Run the command "smcli cleanupd -m -F -v ibm_utl_uxsp_ggsp01a-1.60_windows_32-64" to delete the update, then acquire the update again and retry the operation.
    February 29, 2012 10:29:53 AM CET-Level:150-MEID:0--MSG: ATKUPD444E The update acquisition server reported an error for update "ibm_utl_uxsp_ggsp01a-1.60_windows_32-64". Search the previous messages in the job log for the first error that occurred, and follow the recourse for that message. If the problem persists, then try the operation again later.
    February 29, 2012 10:29:55 AM CET-Level:150-MEID:0--MSG: ATKUPD409E An unexpected acquisition error occurred. Check the error logs for details.
    February 29, 2012 10:29:55 AM CET-Level:150-MEID:0--MSG: ATKUPD439E "System x servers and chassis" failed during update acquisition. Search the previous messages in the job log for the first error that occurred, and follow the recourse for that message. If the problem persists, then try the operation again later.
    February 29, 2012 10:29:55 AM CET-Level:150-MEID:0--MSG: ATKUPD428E The update acquisition request failed. Search the previous messages in the job log for the first error that occurred, and follow the recourse for that message. If the problem persists, then try the operation again later.
    February 29, 2012 10:29:55 AM CET-Level:50-MEID:0--MSG: ATKUPD409E An unexpected acquisition error occurred. Check the error logs for details.
    Hi again

    I've found a workarround, not fixing it all but it works.

    If you deselect the update "UXSP", the failure "ibm_utl_sraidmr_megacli-8.00.48_windows_32-64" disappear.
    If you deselect the updates "non-Critical", the failure "ibm_fw_bios_gge126a_windows_intel32" disappear.

    Of cause, we need the other updates but now it can download all the other updates.

    I've reported the problem to IBM, so i'm waiting for them to respond.

    By the way, do you have an active service agreement with IBM on the IBM Systems Director?

    /Peter