Pinned topic General un-handled exception occurred during socket I/O read from webserver
While executing load test @ higher user load ( 500 Virtual users ) in Rational Performance Tetser 126.96.36.199, frequently I am getting the below errors in console and most of the it didn't effected the test metrics but still I want to avoid this error.
**"General un-handled exception occurred during socket I/O read from web-server '<Server name>' retrieving URI '/images/theme/images/aw11/bnpl-catalogue-newsletter-panel/newsletter-sign-up1.png'. Explanation message: 'java.io.IOException: An existing connection was forcibly closed by the remote host."**
Could you please advice some solution for this error..?
PaulLiskay 06000284J3120 PostsACCEPTED ANSWER
Re: General un-handled exception occurred during socket I/O read from webserver2013-10-15T14:34:49Z in response to Srinivasulu.P
this usually means the server is overloaded and can't respond to the request, if this doesn't happen with lower user loads then this confirms the server is overloaded. Another indication the server is overloaded is large response times in the performance report