Topic
4 replies Latest Post - ‏2012-02-08T02:53:01Z by yasuo
yasuo
yasuo
14 Posts
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Pinned topic Failed to send email from dialog activity

‏2012-02-03T08:51:20Z |
I create dialog activity which send a email when a user is registered. But when a user is registered, no mail is sent, and in SystemOut.log, and error message is recorded which says
J2CA0206W: connection error happened....
J2CA0216I: connection manager received a fatal error from resource adapter of eis/JCAEmail......

Order conformation email is OK, but, email form dialog activity cause the above error.
Does anyone know how can I fix the problem?

yasuo
Updated on 2012-02-08T02:53:01Z at 2012-02-08T02:53:01Z by yasuo
  • YHKP_Matej_Kovacic
    YHKP_Matej_Kovacic
    3 Posts
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    Re: Failed to send email from dialog activity

    ‏2012-02-05T19:32:20Z  in response to yasuo
    Did you configure SMTP server details within:

    Administration console/ (store admin) -> menu:Configiguration/Email Activities/Outbound Account
    Matej
    • yasuo
      yasuo
      14 Posts
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      Re: Failed to send email from dialog activity

      ‏2012-02-06T02:02:51Z  in response to YHKP_Matej_Kovacic
      Yes, I configured e-mail activity account with SMTP/POP3 server setting information.

      yasuo
  • amansachdeva
    amansachdeva
    16 Posts
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    Re: Failed to send email from dialog activity

    ‏2012-02-06T09:21:29Z  in response to yasuo
    Your transportation layer is not correct "JCAEmail" error comes only when there is problem in configuring transportation layer.

    Dalmia
  • yasuo
    yasuo
    14 Posts
    ACCEPTED ANSWER

    Re: Failed to send email from dialog activity

    ‏2012-02-08T02:53:01Z  in response to yasuo
    The message says that to get more information, enable the option "diagnostics of connection usage". But I can't find the way to enable the options. Does anyone know?

    yasuo