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3 replies Latest Post - ‏2012-04-27T12:57:26Z by SystemAdmin
burningrose
burningrose
10 Posts
ACCEPTED ANSWER

Pinned topic Unable to log in as user in Rational change 5.3

‏2012-01-02T05:24:35Z |
hi!

I have integrated Rational change 5.3 with rational synergy 7.2. I have ccreated users in synergy, now when i try to log in "change/user" page as a user other than "ccm_root" (build in user in database), i can not . it gives error that the particular user is not a change user. i am using users from Active Directory. even if i gave that user administrator rights it still give the above said error. I installed the following components.

1. Tivoli Directory Server V6.3
2. Rational Directory Server V 5.1.1 windows Apache
3. Rational Directory Administrator client v5.1.1
4. Rational Synergy 7.2
5. Rational Change 5.3

can any one help me please but in some detail
Updated on 2012-04-27T12:57:26Z at 2012-04-27T12:57:26Z by SystemAdmin
  • RiteshNigam
    RiteshNigam
    6 Posts
    ACCEPTED ANSWER

    Re: Unable to log in as user in Rational change 5.3

    ‏2012-01-02T05:49:39Z  in response to burningrose
    By any chance is project security (dynamic privileges) enabled on your Change server? if yes adding a user only to the database will not help, user should be a part of any projects defined with the Change server.
    • burningrose
      burningrose
      10 Posts
      ACCEPTED ANSWER

      Re: Unable to log in as user in Rational change 5.3

      ‏2012-01-03T09:27:27Z  in response to RiteshNigam
      Thanks Ritesh1

      I have solved it. i added the user in Web RDA server and then it works. but still some times it shows license error while logging in some of the user even though i created them in RDA. can u help me dear?

      Thanks
      • SystemAdmin
        SystemAdmin
        111 Posts
        ACCEPTED ANSWER

        Re: Unable to log in as user in Rational change 5.3

        ‏2012-04-27T12:57:26Z  in response to burningrose
        Hello,

        There is a update/patch that resolves this issue.

        -Jim