We have a password issue with one of our IBM DS3300 Storage. That password has been set and the person already leaves the company.
IBM System Storage DS3000: Introduction and Implementation Guide
"Note: If you forget your password, contact IBM Technical Support. Password reset is
possible with direct DS3000 Storage Subsystem HW unit attachment only."
Is there anyway to solve this aside from waiting on IBM Support as this always takes time.
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2 replies Latest Post - 2013-03-26T18:28:32Z by SystemAdmin
Pinned topic IBM DS3300 Storage Password Reset
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Updated on 2013-03-26T18:28:32Z at 2013-03-26T18:28:32Z by SystemAdmin
RB_1 270004YFJX8 PostsACCEPTED ANSWER
Re: IBM DS3300 Storage Password Reset2012-01-03T20:25:11Z in response to SystemAdminresetting the password, requires a connection to the SERIAL interface of the drive...
then you can use HYPERTERMINAL
The IBM support team, can send you the STEPS to perform via serial interface, along with the password to login.
There is a specific KEY sequence to connect to this interface.
SystemAdmin 110000D4XK4779 PostsACCEPTED ANSWER
Re: IBM DS3300 Storage Password Reset2013-03-26T18:28:32Z in response to SystemAdminSilentTech were you able to figure out your issue? when I access the service menu I am prompted for a password that I do not know. after extensive searching I have been unable to come up with the answer. Any help would be appreciated.