Topic
1 reply Latest Post - ‏2011-12-19T22:59:45Z by Nate.D
Nate.D
Nate.D
11 Posts
ACCEPTED ANSWER

Pinned topic 10.1.1 gotchas? issues with cube build and metric studio

‏2011-12-19T22:57:44Z |
Hi All,

We are in the process of upgrading from 10.1 to 10.1.1 and we have ran into a few snags.
To preface: this is a older c8 with series7 namespace set of databases upgraded to 10.1 using active directory namespace, then upgraded again to 10.1.1.

First issue: cube builds stopped working, we ran them the first night of 10.1.1 and in the morning all the jobs were hung and did not complete. We logged in with the service account used to run the builds and tried to manually run one and found it was prompting for credentials. I believe this is the root of the issue, possibly a setting lost in the move from series7 to AD? I just dont know where to look for this, but hoping to jar someones memory on it. It asks for username/password with a windows authentication box, if we enter the un/pw it then prompts for password with the cognos web authentication window (domain\user already entered). If we again enter information it will build the cube, which makes me lean towards some issue in the authentication.
Second issue: On the web portal, the 'IBM Cognos Metric List' portlet was working in 10.1, and after the 10.1.1 install it now gives error: CPS-PAG-4801 "operation failed in the consumer component." and then lists error at the bottom of the post. Ive done some researching on this but havent had much luck finding anything relevant to my install. I have a support case in but I want to get this resolved faster, so im turning to the group brain!

Thank you for any help or suggestions you may have,
Nate

Cognos running on Server 2008R2 with an oracle back end. Running in AD with SSO.

<?xml version=
"1.0" encoding=
"UTF-8"?> <fault><faultcode>com.cognos.cps.services.wsrp.v1.types.OperationFailedFault</faultcode><faultstring>PF-BRG-6141 The operation did not run.</faultstring><detail><error xmlns:SOAP-ENV=
"http://schemas.xmlsoap.org/soap/envelope/" xmlns:bus=
"http://developer.cognos.com/schemas/bibus/3/" xmlns:SOAP-ENC=
"http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsd=
"http://www.w3.org/2001/XMLSchema" xmlns:xsi=
"http://www.w3.org/2001/XMLSchema-instance"><message>PF-SRV-6112 Unrecognizable XML document starting with the element 
'<html>'.</message><details>com.cognos.portal.fragment.server.DashboardException: PF-SRV-6112 Unrecognizable XML document starting with the element 
'<html>'. at com.cognos.portal.fragment.server.document.DocumentFactoryImpl.createDocument(DocumentFactoryImpl.java:177) at com.cognos.portal.fragment.wsrp.DocumentFactoryImpl.createDocument(DocumentFactoryImpl.java:36) at com.cognos.portal.fragment.server.DashboardProcessor.process(DashboardProcessor.java:280) at com.cognos.portal.fragment.wsrp.Fragment.execute(Fragment.java:178) at com.cognos.portal.fragment.wsrp.FragmentWSRPBridge.getMarkup(FragmentWSRPBridge.java:168) at com.cognos.portal.fragment.service.WSRPService.handleSOAPRequest(WSRPService.java:460) at com.cognos.portal.fragment.service.WSRPService.invokeImpl(WSRPService.java:364) at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:207) at com.cognos.pogo.handlers.logic.ChainHandler.invokeImpl(ChainHandler.java:52) at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:207) at com.cognos.p2plb.clerver.balancer.RequestForwarder.rawForwardToSelf(RequestForwarder.java:192) at com.cognos.p2plb.clerver.balancer.RequestForwarder.forwardToSelf(RequestForwarder.java:165) at com.cognos.p2plb.clerver.balancer.LoadBalanceRequest.processRequest(LoadBalanceRequest.java:88) at com.cognos.p2plb.clerver.balancer.LoadBalanceRequest.processRequest(LoadBalanceRequest.java:45) at com.cognos.p2plb.clerver.LoadBalanceHandler.invokeImpl(LoadBalanceHandler.java:253) at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:207) at com.cognos.pogo.handlers.logic.ChainHandler.invokeImpl(ChainHandler.java:52) at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:207) at com.cognos.pogo.handlers.engine.ServiceLookupHandler.invokeImpl(ServiceLookupHandler.java:120) at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:207) at com.cognos.pogo.handlers.logic.ChainHandler.invokeImpl(ChainHandler.java:52) at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:207) at com.cognos.pogo.handlers.performance.PerformanceIndicationHandler.invokeImpl(PerformanceIndicationHandler.java:106) at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:207) at com.cognos.pogo.impl.PogoEngineImpl.service(PogoEngineImpl.java:125) at com.cognos.pogo.transport.PogoServlet.processRequest(PogoServlet.java:256) at com.cognos.pogo.transport.PogoServlet.doPost(PogoServlet.java:613) at javax.servlet.http.HttpServlet.service(HttpServlet.java:637) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at com.cognos.pogo.isolation.ServletWrapper.service(ServletWrapper.java:258) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:852) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447) at java.lang.Thread.run(Thread.java:736) </details><trace>com.cognos.portal.fragment.wsrp.BridgeException: PF-SRV-6112 Unrecognizable XML document starting with the element 
'<html>'. at com.cognos.portal.fragment.wsrp.Fragment.parseResponse(Fragment.java:334) at com.cognos.portal.fragment.wsrp.Fragment.execute(Fragment.java:179) at com.cognos.portal.fragment.wsrp.FragmentWSRPBridge.getMarkup(FragmentWSRPBridge.java:168) at com.cognos.portal.fragment.service.WSRPService.handleSOAPRequest(WSRPService.java:460) at com.cognos.portal.fragment.service.WSRPService.invokeImpl(WSRPService.java:364) at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:207) at com.cognos.pogo.handlers.logic.ChainHandler.invokeImpl(ChainHandler.java:52) at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:207) at com.cognos.p2plb.clerver.balancer.RequestForwarder.rawForwardToSelf(RequestForwarder.java:192) at com.cognos.p2plb.clerver.balancer.RequestForwarder.forwardToSelf(RequestForwarder.java:165) at com.cognos.p2plb.clerver.balancer.LoadBalanceRequest.processRequest(LoadBalanceRequest.java:88) at com.cognos.p2plb.clerver.balancer.LoadBalanceRequest.processRequest(LoadBalanceRequest.java:45) at com.cognos.p2plb.clerver.LoadBalanceHandler.invokeImpl(LoadBalanceHandler.java:253) at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:207) at com.cognos.pogo.handlers.logic.ChainHandler.invokeImpl(ChainHandler.java:52) at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:207) at com.cognos.pogo.handlers.engine.ServiceLookupHandler.invokeImpl(ServiceLookupHandler.java:120) at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:207) at com.cognos.pogo.handlers.logic.ChainHandler.invokeImpl(ChainHandler.java:52) at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:207) at com.cognos.pogo.handlers.performance.PerformanceIndicationHandler.invokeImpl(PerformanceIndicationHandler.java:106) at com.cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:207) at com.cognos.pogo.impl.PogoEngineImpl.service(PogoEngineImpl.java:125) at com.cognos.pogo.transport.PogoServlet.processRequest(PogoServlet.java:256) at com.cognos.pogo.transport.PogoServlet.doPost(PogoServlet.java:613) at javax.servlet.http.HttpServlet.service(HttpServlet.java:637) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at com.cognos.pogo.isolation.ServletWrapper.service(ServletWrapper.java:258) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:852) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447) at java.lang.Thread.run(Thread.java:736) </trace></error></detail></fault>
Updated on 2011-12-19T22:59:45Z at 2011-12-19T22:59:45Z by Nate.D
  • Nate.D
    Nate.D
    11 Posts
    ACCEPTED ANSWER

    Re: 10.1.1 gotchas? issues with cube build and metric studio

    ‏2011-12-19T22:59:45Z  in response to Nate.D
    Sorry about the super wide thread, I cant figure out how to go back and edit my message :(