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6 replies Latest Post - ‏2012-03-30T07:14:16Z by RobertoFdez
RobertoFdez
RobertoFdez
102 Posts
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Pinned topic RSA 11.4.1 Report error

‏2011-11-16T17:16:42Z |
Hi,

We installed the last version of RSA (11.4.1) but we found an error while saving report output:

-If the result of the report is saved in xls format, the file is locked by RSA process and user can't open it until RSA is closed.

Any solution?
Updated on 2012-03-30T07:14:16Z at 2012-03-30T07:14:16Z by RobertoFdez
  • RobertoFdez
    RobertoFdez
    102 Posts
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    Re: RSA 11.4.1 Report error

    ‏2011-11-17T08:28:37Z  in response to RobertoFdez
    Well, it's quite strange. If you select xls format as output the file is locked until you close RSA. Then, file is corrupted and can't be opened by Office but, if you select "All files" and then write the xls format manually, it works.
    • RobertoFdez
      RobertoFdez
      102 Posts
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      Re: RSA 11.4.1 Report error

      ‏2011-11-17T11:07:54Z  in response to RobertoFdez
      We found another error in this version: refreshing a Dynamic View causes RSA crashes
      • JoSubbu
        JoSubbu
        31 Posts
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        Re: RSA 11.4.1 Report error

        ‏2011-11-22T09:33:30Z  in response to RobertoFdez
        Hi

        There is a Hot Fix for System Architect 11.4.1 available on Fix Central (http://www-933.ibm.com/support/fixcentral/ ). This Hot Fix addresses one bug, wherein 11.4.1 will crash if you work within the Explorer after opening the References window (View, References).

        Regards
        Jothi
        • RobertoFdez
          RobertoFdez
          102 Posts
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          Re: RSA 11.4.1 Report error

          ‏2011-11-22T14:41:45Z  in response to JoSubbu
          I had installed it this morning (21 Nov version) and I noticed that the View bug is fixed, but the one concerning "Xls" output is still present.

          Thanks and regards,

          Roberto.
          • FrancoisBoullot
            FrancoisBoullot
            1 Post
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            Re: RSA 11.4.1 Report error

            ‏2012-03-29T16:33:49Z  in response to RobertoFdez
            Hi,
            Having the same problem to save reports to xls with 11.4.1.1, I have just upgraded to 11.4.1.2 and find it still is there. I have successfully used your workaround but it's not really satisfactory. I have also noticed that the export to csv, though it works, exports to the US taste of csv (that is, a comma is a comma) whereas my system is configured for French and csv files should be with ";".
            Any new hints ?
            • RobertoFdez
              RobertoFdez
              102 Posts
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              Re: RSA 11.4.1 Report error

              ‏2012-03-30T07:14:16Z  in response to FrancoisBoullot
              Hi,

              I think RSA takes the CSV format from the Regional Settings of the OS since we work with Terminal Services and some users work with CSV (comma format) and others with ";". Please check it since I am not sure.