Topic
  • 18 replies
  • Latest Post - ‏2015-12-19T16:57:26Z by Novikov_Alexander
jefke007
jefke007
1 Post

Pinned topic xserver 346 16gb ram support problem

‏2010-03-31T07:58:06Z |
Hello,

I got a xserver 346 (type 8840, model EAY) and i want to put 16 gb of ram in this server.
I got 4* (4GB kit KTH-MLG4/4G) PC2-3200 DDR2.
Now when i use 4 * 2 gb in the system it will boot and work correct.
But when i use 6*2gb or 8*2gb ram it would not boot.
I get a beep 2-4-4, but there is no info about that in the "Hardware Maintenance Manual and Troubleshooting Guide for xseries 346 8840 & 1880"
And on the LCD in the server i see the code "1F". Looked it up on BiosCentral ( http://www.bioscentral.com/postcodes/ibmbios.htm ) and found "1F Address lines 19-23 tested " or "1F Memory split address setup"

Updated bios version to 1.17
Set memory to flat

How do i get the 16 gb of ram?
Thank u

greatzz
schrijvers Joerie
Updated on 2011-12-22T01:52:41Z at 2011-12-22T01:52:41Z by Novikov_Alexander
  • vjedi
    vjedi
    6 Posts

    Re: xserver 346 16gb ram support problem

    ‏2010-03-31T10:01:27Z  
    Use IBM Memory P/N 39M5815
  • umesh_cel
    umesh_cel
    1 Post

    Re: xserver 346 16gb ram support problem

    ‏2011-09-19T05:45:07Z  
    • vjedi
    • ‏2010-03-31T10:01:27Z
    Use IBM Memory P/N 39M5815
    Sorry i am using IBM P/N 39M515 . But Still its not working . Kindly provide Solution ASAP.
  • Tsjedi
    Tsjedi
    1 Post

    Re: xserver 346 16gb ram support problem

    ‏2011-09-19T07:26:54Z  
    • umesh_cel
    • ‏2011-09-19T05:45:07Z
    Sorry i am using IBM P/N 39M515 . But Still its not working . Kindly provide Solution ASAP.
    Hi,

    Please make sure that the BIOS is at the latest level..
  • SigmaElectric
    SigmaElectric
    2 Posts

    Re: xserver 346 16gb ram support problem

    ‏2011-12-20T19:22:54Z  
    • Tsjedi
    • ‏2011-09-19T07:26:54Z
    Hi,

    Please make sure that the BIOS is at the latest level..
    I am having the same problem. The system will only see the first bank of 8gb. It will not accept any RAM in the second bank (including the orginal 512kb sticks) without giving beep code 2-4-4 and code 1F. Is there a bios newer than 1.17? …If there is I cannot find the download.
  • Novikov_Alexander
    Novikov_Alexander
    6932 Posts

    Re: xserver 346 16gb ram support problem

    ‏2011-12-21T15:20:24Z  
    I am having the same problem. The system will only see the first bank of 8gb. It will not accept any RAM in the second bank (including the orginal 512kb sticks) without giving beep code 2-4-4 and code 1F. Is there a bios newer than 1.17? …If there is I cannot find the download.
    Dear Robert,

    could you provide DSA log from this server.

    Regards,
    Alexander Novikov
    Russia, Moscow
  • SigmaElectric
    SigmaElectric
    2 Posts

    Re: xserver 346 16gb ram support problem

    ‏2011-12-21T21:22:53Z  
    Dear Robert,

    could you provide DSA log from this server.

    Regards,
    Alexander Novikov
    Russia, Moscow
    Where should I send the log? I don't want to post it.

    -Thanks
  • Novikov_Alexander
    Novikov_Alexander
    6932 Posts

    Re: xserver 346 16gb ram support problem

    ‏2011-12-22T01:52:41Z  
    Where should I send the log? I don't want to post it.

    -Thanks
    Robert,

    you can upload it to https://www.ibm.com/developerworks/mydeveloperworks/files/app?lang=en#/person/100000HTD5
    and share it with any Forum colleague.

    Regards,
    Alexander Novikov
    Russia, Moscow
  • Vincenzo1
    Vincenzo1
    5 Posts

    Re: xserver 346 16gb ram support problem

    ‏2013-12-21T14:17:40Z  
    Robert,

    you can upload it to https://www.ibm.com/developerworks/mydeveloperworks/files/app?lang=en#/person/100000HTD5
    and share it with any Forum colleague.

    Regards,
    Alexander Novikov
    Russia, Moscow

    Hallo, I'm having the same exact problem.

    Did you resolved it?

    Thank you

  • Novikov_Alexander
    Novikov_Alexander
    6932 Posts

    Ответ: Re: xserver 346 16gb ram support problem

    ‏2013-12-23T03:46:26Z  

    Hallo, I'm having the same exact problem.

    Did you resolved it?

    Thank you

    Dear  Vincenzo,

    could you provide DSA log from this server.

    Regards,
    Alexander Novikov
    Russia, Moscow

  • Vincenzo1
    Vincenzo1
    5 Posts

    Ответ: Re: xserver 346 16gb ram support problem

    ‏2013-12-23T08:17:56Z  

    Dear  Vincenzo,

    could you provide DSA log from this server.

    Regards,
    Alexander Novikov
    Russia, Moscow

    How can i do?

    The server stop before loading anything.

  • Novikov_Alexander
    Novikov_Alexander
    6932 Posts

    Ответ: Re: xserver 346 16gb ram support problem

    ‏2013-12-23T15:36:35Z  

    How can i do?

    The server stop before loading anything.

    Dear  Vincenzo,

    try minimum configuration as described in section "Undetermined problems" in doc;

    Problem Determination and Service Guide - IBM eServer xSeries 346

    http://www-947.ibm.com/support/entry/myportal/docdisplay?lndocid=migr-56806

    Regards,
    Alexander Novikov
    Russia, Moscow

  • Juniortech
    Juniortech
    1 Post

    Ответ: Re: xserver 346 16gb ram support problem

    ‏2014-01-17T17:50:41Z  

    Dear  Vincenzo,

    try minimum configuration as described in section "Undetermined problems" in doc;

    Problem Determination and Service Guide - IBM eServer xSeries 346

    http://www-947.ibm.com/support/entry/myportal/docdisplay?lndocid=migr-56806

    Regards,
    Alexander Novikov
    Russia, Moscow

    Hi,

    I am recieving this same problem, I had 4Gb 8x512mb sticks and it worked fine, now The system will only see the first bank of 8gb that i put in. It will not accept any RAM in the second bank (including the original 512kb sticks). I tested all the ram and it works fine in the server. 

     

    What did you guys find out the problem to be?

     

    Thanks,

                   Stephen

  • Novikov_Alexander
    Novikov_Alexander
    6932 Posts

    Ответ: Re: xserver 346 16gb ram support problem

    ‏2014-01-29T02:29:37Z  

    Hi,

    I am recieving this same problem, I had 4Gb 8x512mb sticks and it worked fine, now The system will only see the first bank of 8gb that i put in. It will not accept any RAM in the second bank (including the original 512kb sticks). I tested all the ram and it works fine in the server. 

     

    What did you guys find out the problem to be?

     

    Thanks,

                   Stephen

    Dear  Stephen,

    could you provide DSA log from this server.

    Regards,
    Alexander Novikov
    Russia, Moscow

  • Vincenzo1
    Vincenzo1
    5 Posts

    Ответ: Re: xserver 346 16gb ram support problem

    ‏2014-02-01T16:23:21Z  

    Dear  Vincenzo,

    try minimum configuration as described in section "Undetermined problems" in doc;

    Problem Determination and Service Guide - IBM eServer xSeries 346

    http://www-947.ibm.com/support/entry/myportal/docdisplay?lndocid=migr-56806

    Regards,
    Alexander Novikov
    Russia, Moscow

    Already tried minimum configuration but nothing to do. Ram is ok and work in the 1-2-3-4 slots.

    Same beep error (2-4-4)  - What is?

    Thank you.

     
  • Vincenzo1
    Vincenzo1
    5 Posts

    Ответ: Re: xserver 346 16gb ram support problem

    ‏2014-02-08T12:22:25Z  

    Already tried minimum configuration but nothing to do. Ram is ok and work in the 1-2-3-4 slots.

    Same beep error (2-4-4)  - What is?

    Thank you.

     

    Any answer?

     

  • Vincenzo1
    Vincenzo1
    5 Posts

    Ответ: Re: xserver 346 16gb ram support problem

    ‏2014-02-28T20:27:52Z  

    Any answer?

     

    Hallo, is there anybody out there?

  • HMJ555
    HMJ555
    1 Post

    Re: xserver 346 16gb ram support problem

    ‏2015-08-04T11:11:21Z  
    Dear Robert,

    could you provide DSA log from this server.

    Regards,
    Alexander Novikov
    Russia, Moscow

    Hey guys,

     

    I have the same problem. My BIOS is version 1.17  and I think this is the last update. Any ideas? I have 7 of these servers and I am upgrading them for shipment to a Hospice (free of charge as donation). Please help if you can.

     

    HMJ.

  • Novikov_Alexander
    Novikov_Alexander
    6932 Posts

    Re: xserver 346 16gb ram support problem

    ‏2015-12-19T16:57:26Z  
    • HMJ555
    • ‏2015-08-04T11:11:21Z

    Hey guys,

     

    I have the same problem. My BIOS is version 1.17  and I think this is the last update. Any ideas? I have 7 of these servers and I am upgrading them for shipment to a Hospice (free of charge as donation). Please help if you can.

     

    HMJ.

    Dear JOSHI,

     

    could you provide DSA log from one of this servers.

    Regards,
    Alexander Novikov
    Russia, Moscow