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16 replies Latest Post - ‏2014-02-28T20:27:52Z by Vincenzo1
jefke007
jefke007
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Pinned topic xserver 346 16gb ram support problem

‏2010-03-31T07:58:06Z |
Hello,

I got a xserver 346 (type 8840, model EAY) and i want to put 16 gb of ram in this server.
I got 4* (4GB kit KTH-MLG4/4G) PC2-3200 DDR2.
Now when i use 4 * 2 gb in the system it will boot and work correct.
But when i use 6*2gb or 8*2gb ram it would not boot.
I get a beep 2-4-4, but there is no info about that in the "Hardware Maintenance Manual and Troubleshooting Guide for xseries 346 8840 & 1880"
And on the LCD in the server i see the code "1F". Looked it up on BiosCentral ( http://www.bioscentral.com/postcodes/ibmbios.htm ) and found "1F Address lines 19-23 tested " or "1F Memory split address setup"

Updated bios version to 1.17
Set memory to flat

How do i get the 16 gb of ram?
Thank u

greatzz
schrijvers Joerie
Updated on 2011-12-22T01:52:41Z at 2011-12-22T01:52:41Z by Novikov_Alexander
  • vjedi
    vjedi
    6 Posts
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    Re: xserver 346 16gb ram support problem

    ‏2010-03-31T10:01:27Z  in response to jefke007
    Use IBM Memory P/N 39M5815
    • umesh_cel
      umesh_cel
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      Re: xserver 346 16gb ram support problem

      ‏2011-09-19T05:45:07Z  in response to vjedi
      Sorry i am using IBM P/N 39M515 . But Still its not working . Kindly provide Solution ASAP.
      • Tsjedi
        Tsjedi
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        Re: xserver 346 16gb ram support problem

        ‏2011-09-19T07:26:54Z  in response to umesh_cel
        Hi,

        Please make sure that the BIOS is at the latest level..
        • SigmaElectric
          SigmaElectric
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          Re: xserver 346 16gb ram support problem

          ‏2011-12-20T19:22:54Z  in response to Tsjedi
          I am having the same problem. The system will only see the first bank of 8gb. It will not accept any RAM in the second bank (including the orginal 512kb sticks) without giving beep code 2-4-4 and code 1F. Is there a bios newer than 1.17? …If there is I cannot find the download.
          • Novikov_Alexander
            Novikov_Alexander
            6863 Posts
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            Re: xserver 346 16gb ram support problem

            ‏2011-12-21T15:20:24Z  in response to SigmaElectric
            Dear Robert,

            could you provide DSA log from this server.

            Regards,
            Alexander Novikov
            Russia, Moscow
            • SigmaElectric
              SigmaElectric
              2 Posts
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              Re: xserver 346 16gb ram support problem

              ‏2011-12-21T21:22:53Z  in response to Novikov_Alexander
              Where should I send the log? I don't want to post it.

              -Thanks
              • Novikov_Alexander
                Novikov_Alexander
                6863 Posts
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                Re: xserver 346 16gb ram support problem

                ‏2011-12-22T01:52:41Z  in response to SigmaElectric
                Robert,

                you can upload it to https://www.ibm.com/developerworks/mydeveloperworks/files/app?lang=en#/person/100000HTD5
                and share it with any Forum colleague.

                Regards,
                Alexander Novikov
                Russia, Moscow
                • Vincenzo1
                  Vincenzo1
                  5 Posts
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                  Re: xserver 346 16gb ram support problem

                  ‏2013-12-21T14:17:40Z  in response to Novikov_Alexander

                  Hallo, I'm having the same exact problem.

                  Did you resolved it?

                  Thank you

                  • Novikov_Alexander
                    Novikov_Alexander
                    6863 Posts
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                    Ответ: Re: xserver 346 16gb ram support problem

                    ‏2013-12-23T03:46:26Z  in response to Vincenzo1

                    Dear  Vincenzo,

                    could you provide DSA log from this server.

                    Regards,
                    Alexander Novikov
                    Russia, Moscow

                    • Vincenzo1
                      Vincenzo1
                      5 Posts
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                      Ответ: Re: xserver 346 16gb ram support problem

                      ‏2013-12-23T08:17:56Z  in response to Novikov_Alexander

                      How can i do?

                      The server stop before loading anything.

                      • Novikov_Alexander
                        Novikov_Alexander
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                        Ответ: Re: xserver 346 16gb ram support problem

                        ‏2013-12-23T15:36:35Z  in response to Vincenzo1

                        Dear  Vincenzo,

                        try minimum configuration as described in section "Undetermined problems" in doc;

                        Problem Determination and Service Guide - IBM eServer xSeries 346

                        http://www-947.ibm.com/support/entry/myportal/docdisplay?lndocid=migr-56806

                        Regards,
                        Alexander Novikov
                        Russia, Moscow

                        • Juniortech
                          Juniortech
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                          Ответ: Re: xserver 346 16gb ram support problem

                          ‏2014-01-17T17:50:41Z  in response to Novikov_Alexander

                          Hi,

                          I am recieving this same problem, I had 4Gb 8x512mb sticks and it worked fine, now The system will only see the first bank of 8gb that i put in. It will not accept any RAM in the second bank (including the original 512kb sticks). I tested all the ram and it works fine in the server. 

                           

                          What did you guys find out the problem to be?

                           

                          Thanks,

                                         Stephen

                          • Novikov_Alexander
                            Novikov_Alexander
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                            Ответ: Re: xserver 346 16gb ram support problem

                            ‏2014-01-29T02:29:37Z  in response to Juniortech

                            Dear  Stephen,

                            could you provide DSA log from this server.

                            Regards,
                            Alexander Novikov
                            Russia, Moscow

                        • Vincenzo1
                          Vincenzo1
                          5 Posts
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                          Ответ: Re: xserver 346 16gb ram support problem

                          ‏2014-02-01T16:23:21Z  in response to Novikov_Alexander

                          Already tried minimum configuration but nothing to do. Ram is ok and work in the 1-2-3-4 slots.

                          Same beep error (2-4-4)  - What is?

                          Thank you.

                           
                          • Vincenzo1
                            Vincenzo1
                            5 Posts
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                            Ответ: Re: xserver 346 16gb ram support problem

                            ‏2014-02-08T12:22:25Z  in response to Vincenzo1

                            Any answer?

                             

                            • Vincenzo1
                              Vincenzo1
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                              Ответ: Re: xserver 346 16gb ram support problem

                              ‏2014-02-28T20:27:52Z  in response to Vincenzo1

                              Hallo, is there anybody out there?