Topic
2 replies Latest Post - ‏2012-11-06T19:46:21Z by Novikov_Alexander
S.J.
S.J.
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Pinned topic IBM x3630 M3 random BSOD on Windows 2k8 64bit R2

‏2011-10-06T11:59:27Z |
Dear all,

we are having rather serious problems with the stability of our IBM x3630 server which serves as a DB server mainly. In the past 7 months we were getting random BSODs. The server sometimes runs for 30 days without problem and then has a random BSOD 3 days in a row.

I`m attaching the DSA log. If possible could someone have a look at it if anything pops up right away? I`m trying to find a way how to analyze these logs myself but with no success so far (other than viewing it as classic XML file)

regards,
S.J.
Updated on 2012-11-06T19:46:21Z at 2012-11-06T19:46:21Z by Novikov_Alexander
  • gez
    gez
    71 Posts
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    Re: IBM x3630 M3 random BSOD on Windows 2k8 64bit R2

    ‏2011-10-06T13:44:38Z  in response to S.J.
    First, the easiest way to view the DSA without a parser is to run the DSA from a command line with the -v (html) switch.

    2nd, I have reviewed the DSA. You have power save mode enabled on the M5015 controller. This is a BIG no-no.
    http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5087494
    BSODs / system hangs / crashes can all happen as drives as drives are entering and exiting power save mode.
    The LSI logs are filled with the sense codes and powersave off/ons as the tip mentions.
    Either disable it on the controller as per the tip, or update your M5015 firmware to the latest level. Preferably the latter since the latest firmware completely removes the power save function from the controller.
    While you are at it, it would probably benefit you to update the other system firmwares as well.

    I'd bet a case of beer that this is your issue
  • Novikov_Alexander
    Novikov_Alexander
    6863 Posts
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    Re: IBM x3630 M3 random BSOD on Windows 2k8 64bit R2

    ‏2012-11-06T19:46:21Z  in response to S.J.
    Dear Stanislav,

    > I`m trying to find a way how to analyze these logs myself but with no success so far (other than viewing it as classic XML file)

    read section "4.2 Viewing a compressed collection file" in DSA readme file.

    Regards,
    Alexander Novikov
    Russia, Moscow