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27 replies Latest Post - ‏2011-10-08T08:14:38Z by PeterCruijs
SystemAdmin
SystemAdmin
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Pinned topic xSeries Server 226 with Windows 2003 server problem

‏2009-02-10T02:33:28Z |
I have an IBM xSeries 226 server that works fine with win 2000 server. Recently I tryed upgrading the OS to Windows 2003 server, This server comes with RAID. I installed the 2003 server with no problems, after loading Service Pack 2 from Microsoft if you boot the system will never go back to the OS, with blue screen error: "Hardware malfunction... Call your hardware vendor for support, the system has halted" Can someone please help. I have tried updating all firmware I can think of including the CD from support that cheks for HW needing firmware updates, any help will be very much appreciated. Thanks, Rod
Updated on 2011-10-08T08:14:38Z at 2011-10-08T08:14:38Z by PeterCruijs
  • Novikov_Alexander
    Novikov_Alexander
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    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2009-02-10T15:40:46Z  in response to SystemAdmin
    Dear rbarquer,

    lets check your server's configuration. Post DSA log from server.

    Regards,
    Alexander Novikov
    Russia, Moscow
  • SystemAdmin
    SystemAdmin
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    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2011-11-11T18:35:41Z  in response to SystemAdmin
    Thanks Alexander for your reply. Here are the files
    Updated on 2011-11-11T18:35:41Z at 2011-11-11T18:35:41Z by SystemAdmin
  • SystemAdmin
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    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2011-11-11T18:35:41Z  in response to SystemAdmin
    Thanks Alexander for your reply. Here are the files
    Updated on 2011-11-11T18:35:41Z at 2011-11-11T18:35:41Z by SystemAdmin
    • Novikov_Alexander
      Novikov_Alexander
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      Re: xSeries Server 226 with Windows 2003 server problem

      ‏2009-02-12T08:32:27Z  in response to SystemAdmin
      rbarquer,

      looks like nonsupported OEM hardware are the source of your problem. Replace memory and HDDs to supported devices from compatibility list:

      x226 (8648,8488) Compatibility
      http://www-03.ibm.com/servers/eserver/serverproven/compat/us/xseries_old/x226.html

      If it not helped provide updated DSA log.

      Regards,
      Alexander Novikov
      Russia, Moscow
      • flaserra
        flaserra
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        Re: xSeries Server 226 with Windows 2003 server problem

        ‏2009-07-07T09:23:38Z  in response to Novikov_Alexander
        Hello,
        I have a very similar problem. My xSeries 226 was configured in 2005, after 4 years of good service, in the last 3 months sometimes it reboot itself. In the log I see some entries identical to the ones reported by rbarquer.

        This is the entry:
        DMI Type 00

        Source SMI HDLR

        Message code 00150200

        Message data Addr. or Spec. Cyc. DPE
        Slot=00 Vendor ID = 8086
        Device ID=0329 Status 00

        This server has windows 2003, the hardware has never been modified (no added devices).
        Have you got some ideas about my problem? It seems that is something related with Intel (vendor id 8086 should be intel), but what is installed in slot 00?? IBM technicians has replaced mother board but the problem still occurs.

        Thank You
        Fabio Laserra
        • Novikov_Alexander
          Novikov_Alexander
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          Re: xSeries Server 226 with Windows 2003 server problem

          ‏2009-07-07T09:45:48Z  in response to flaserra
          Dear Fabio,

          lets check your server's configuration. Use DSA Portable Edition and post resulted file *.xml.gz.

          Regards,
          Alexander Novikov
          Russia, Moscow
        • Novikov_Alexander
          Novikov_Alexander
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          Re: xSeries Server 226 with Windows 2003 server problem

          ‏2009-07-07T10:16:45Z  in response to flaserra
          Fabio,

          BTW, PCI Express-to-PCI Express Bridge A "installed" in slot 00.

          Regards,
          Alexander Novikov
          Russia, Moscow
          • flaserra
            flaserra
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            Re: xSeries Server 226 with Windows 2003 server problem

            ‏2009-07-08T12:16:46Z  in response to Novikov_Alexander
            Thank you for your reply. "PCI Express-to-PCI Express Bridge A" is a built-in card in mother board, or just a card insertet in a slot?
            • Novikov_Alexander
              Novikov_Alexander
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              Re: xSeries Server 226 with Windows 2003 server problem

              ‏2009-07-08T15:28:52Z  in response to flaserra
              Fabio,

              what about DSA log?

              Regards,
              Alexander Novikov
              Russia, Moscow
              • flaserra
                flaserra
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                Re: xSeries Server 226 with Windows 2003 server problem

                ‏2011-11-11T18:35:41Z  in response to Novikov_Alexander
                Hello,
                sorry for my delay, IBM technicians has deleted the logs. Now the server has been restarted and I can post the DSA log.

                I home it can helps to find a solution

                Best Regards
                Fabio Laserra

                Attachments

                Updated on 2011-11-11T18:35:41Z at 2011-11-11T18:35:41Z by flaserra
  • SystemAdmin
    SystemAdmin
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    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2011-11-11T18:35:42Z  in response to SystemAdmin
    Hi,

    Sorry to jump in this thread as well, but I also have the same error as Fabio, also on the same serve an IBM x226, it has been running fine for years and for about a month it has started shutting down with the same Hardware Malfunction windows message.

    It has two errors in the logs:
    SMI Hdlr
    00150200
    SERR:Addr. or Spec. Cyc. DPE
    Slot=00 Vendor ID-8086 Devive ID=032A Status=00

    and
    SMI Hdlr
    00151500
    Excessive Single Bit Errors
    Updated on 2011-11-11T18:35:42Z at 2011-11-11T18:35:42Z by SystemAdmin
    • Novikov_Alexander
      Novikov_Alexander
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      Re: xSeries Server 226 with Windows 2003 server problem

      ‏2009-08-11T07:48:44Z  in response to SystemAdmin
      Dear GavinL,

      looks like it may be system board problem. Slot=00 Vendor ID-8086 Devive ID=032A = PCI Express-to-PCI Express Bridge B.

      But as usually it can be old software problem issue. First of all update System BIOS, ServeRAID software, Broadcom software and so on:

      Software and device drivers xSeries 226
      http://www-947.ibm.com/systems/support/supportsite.wss/selectproduct?familyind=5178870&typeind=0&osind=0&brandind=5000008&taskind=2&matrix=Y&psid=sp&continue.x=19&continue.y=11

      If it not helped provide updated DSA log.

      Good luck,
      Alexander Novikov
      Russia, Moscow
    • flaserra
      flaserra
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      Re: xSeries Server 226 with Windows 2003 server problem

      ‏2009-09-03T11:46:16Z  in response to SystemAdmin
      Hi Gavin,
      what hardware parts have you tried to replace?
      IBM technicians have replaced these parts to my server:

      • Power Bridge
      • Mother Board
      • ServeRaid

      In my opinion it could be a memory issue, because I have tried to launch Windows Memory Diagnostic (you can find here: http://oca.microsoft.com/en/windiag.asp ) and aftware few seconds the server reboots and the red alert light turns on.

      Can you please try the same test? In this way we can help IBM to understand the reason of this terrible problem!

      Best Regards
      Fabio Laserra
      • Novikov_Alexander
        Novikov_Alexander
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        Re: xSeries Server 226 with Windows 2003 server problem

        ‏2009-09-03T17:06:15Z  in response to flaserra
        Dear Fabio,

        lets check DSA log of your server.

        Regards,
        Alexander Novikov
        Russia, Moscow
        • flaserra
          flaserra
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          Re: xSeries Server 226 with Windows 2003 server problem

          ‏2009-09-04T10:24:58Z  in response to Novikov_Alexander
          Thank you Alexander,
          you can find it in my post of yesterday.

          Best regards
          Fabio Laserra
          • Novikov_Alexander
            Novikov_Alexander
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            Re: xSeries Server 226 with Windows 2003 server problem

            ‏2009-09-04T17:57:27Z  in response to flaserra
            Fabio,

            could you use fresh DSA version:

            (Critical Update) IBM Dynamic System Analysis v2.30 Preboot Convergence (FDWD35aCN) - IBM BladeCenter and System x
            https://www-947.ibm.com/systems/support/supportsite.wss/docdisplay?lndocid=MIGR-5081438&brandind=5000008

            Regards,
            Alexander Novikov
            Russia, Moscow
            • flaserra
              flaserra
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              Re: xSeries Server 226 with Windows 2003 server problem

              ‏2009-09-08T07:48:24Z  in response to Novikov_Alexander
              Hello Alexander,
              IBM technicians have told me that the DSA I used is the latest compatible with xSeries 226. I don't know if I can use newer version on my server...
              • Novikov_Alexander
                Novikov_Alexander
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                Re: xSeries Server 226 with Windows 2003 server problem

                ‏2009-09-08T07:59:38Z  in response to flaserra
                Hi Fabio,

                there is next info on DSA 2.30 page:

                Supported systems
                IBM BladeCenter HS12 (8014, 1916, 8028)
                IBM BladeCenter HS20 (1883, 8843)
                <skip>
                IBM eServer xSeries 206m (8485, 8490)
                IBM eServer xSeries 226 (8648, 8488)
                IBM eServer xSeries 236 (8841)
                Regards,
                Alexander Novikov
                Russia, Moscow
  • Victor3000
    Victor3000
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    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2009-10-16T06:44:52Z  in response to SystemAdmin
    Hi, so what's the reason of our problems? I am thinking about the same situation like Fabio's issue. Memory moduls are corrupted?

    BR, Victor
    • Novikov_Alexander
      Novikov_Alexander
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      Re: xSeries Server 226 with Windows 2003 server problem

      ‏2009-10-16T07:08:47Z  in response to Victor3000
      Dear Victor,

      could you provide DSA log from your server.

      Regards,
      Alexander Novikov
      Russia, Moscow
      • Victor3000
        Victor3000
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        Re: xSeries Server 226 with Windows 2003 server problem

        ‏2011-11-11T18:35:44Z  in response to Novikov_Alexander
        here you are. Thanks in advance!

        Attachments

        Updated on 2011-11-11T18:35:44Z at 2011-11-11T18:35:44Z by Victor3000
        • Novikov_Alexander
          Novikov_Alexander
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          Re: xSeries Server 226 with Windows 2003 server problem

          ‏2009-10-16T07:40:52Z  in response to Victor3000
          Victor,

          could you provide DSA log created by DSA Portable Edition.
          When you faced with memory problem? Only when server restart or when OS running?
          Could you provide screnshote with error message.
          What is p/n of used memory DIMMs. Could you provide photo of DIMMs.

          Don't forget update Broadcom NetXtreme Network Device firmware from ver.3.29 to 3.65.

          Regards,
          Alexander Novikov
          Russia, Moscow
          • Victor3000
            Victor3000
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            Re: xSeries Server 226 with Windows 2003 server problem

            ‏2011-11-11T18:35:43Z  in response to Novikov_Alexander
            The issue is, I configure raid-controller and start of Win2003 Enterprise installation. After copying of files, during istallaion I see blue screen (Hardware malfunction... Call your hardware vendor for support, the system has halted). Unfortunatelly I could not make a screenshot, my be only mobile photo, but my previous message is true.

            I'm not sure I can use DSA Portable Edition. Because this tool works under Windows, I could not put it.

            Please look on DIMM type and error message during Doctor 2.0 test in attachment. DIMM FRU:39M5808, after the test there were 2 orange leds with DIMM1 and DIMM2 (Total number of memory modules is 4.)

            I did not find update for Network ver. 3.65 as you mentioned. I use general link https://www-947.ibm.com/systems/support/supportsite.wss/brandmain?brandind=5000008

            x266, 8488-PES, KDVAYD8

            Attachments

            Updated on 2011-11-11T18:35:43Z at 2011-11-11T18:35:43Z by Victor3000
            • Novikov_Alexander
              Novikov_Alexander
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              Re: xSeries Server 226 with Windows 2003 server problem

              ‏2009-10-16T10:13:05Z  in response to Victor3000
              Victor,

              network firmware 3.65 available in last update package v2.1.1a:

              Software and device drivers xSeries 226 (8488)
              https://www-947.ibm.com/systems/support/myview/supportsite.wss/supportresources?taskind=2&brandind=5000008&familyind=5178870&typeind=5213128&osind=0&modelind=5333433&categoryind=&matrix=Y

              As a troubleshooting method, remove all of the DIMMs and insert the DIMMs one at a time into slot-1 until the system boots without error. This method will help determine which DIMM has the error. If none of the DIMMs work in slot-1, try the same procedure with slot-2. There must be at least one DIMM in slot-1 or slot-2.

              Best regards,
              Alexander Novikov
              Russia, Moscow
              • Victor3000
                Victor3000
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                Re: xSeries Server 226 with Windows 2003 server problem

                ‏2009-10-22T10:50:19Z  in response to Novikov_Alexander
                Alexander,
                Thank you for your advices. One DIMM is broken. I am not sure fully, because I had errors with corrupted passwords. I think the problem was in CMOS battery. But nevertheless I ordered a DIMM module in IBM.
                BR,
                Victor.
                • Novikov_Alexander
                  Novikov_Alexander
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                  Re: xSeries Server 226 with Windows 2003 server problem

                  ‏2009-10-24T09:00:49Z  in response to Victor3000
                  Victor,

                  you are welcome.

                  Good luck,
                  Alexander Novikov
                  Russia, Moscow
                  • PeterCruijs
                    PeterCruijs
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                    Re: xSeries Server 226 with Windows 2003 server problem

                    ‏2011-10-08T08:14:38Z  in response to Novikov_Alexander
                    I think the main reason is because the battery back-up of the ServeRaid controller is failing. I'm refurbishing an x226 for new purposes with the same problem described in this post.

                    The thing that annoys me the most of this server is that officialy it isn't supporting Windows Server 2008 (R2). I would call that a missed chance, because the power of the hardware should be good enough to run something like that. It's just the lack of support of IBM on this matter.

                    It got no use to run e.g. Xen server on it, if the hardware is failing anyway. But a cheap battery replacement could fix this of course.

                    Regards,
                    Peter