Topic
  • 27 replies
  • Latest Post - ‏2011-10-08T08:14:38Z by PeterCruijs
SystemAdmin
SystemAdmin
9111 Posts

Pinned topic xSeries Server 226 with Windows 2003 server problem

‏2009-02-10T02:33:28Z |
I have an IBM xSeries 226 server that works fine with win 2000 server. Recently I tryed upgrading the OS to Windows 2003 server, This server comes with RAID. I installed the 2003 server with no problems, after loading Service Pack 2 from Microsoft if you boot the system will never go back to the OS, with blue screen error: "Hardware malfunction... Call your hardware vendor for support, the system has halted" Can someone please help. I have tried updating all firmware I can think of including the CD from support that cheks for HW needing firmware updates, any help will be very much appreciated. Thanks, Rod
Updated on 2011-10-08T08:14:38Z at 2011-10-08T08:14:38Z by PeterCruijs
  • Novikov_Alexander
    Novikov_Alexander
    6938 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2009-02-10T15:40:46Z  
    Dear rbarquer,

    lets check your server's configuration. Post DSA log from server.

    Regards,
    Alexander Novikov
    Russia, Moscow
  • Novikov_Alexander
    Novikov_Alexander
    6938 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2009-02-12T08:32:27Z  
    Thanks Alexander for your reply. Here are the files
    rbarquer,

    looks like nonsupported OEM hardware are the source of your problem. Replace memory and HDDs to supported devices from compatibility list:

    x226 (8648,8488) Compatibility
    http://www-03.ibm.com/servers/eserver/serverproven/compat/us/xseries_old/x226.html

    If it not helped provide updated DSA log.

    Regards,
    Alexander Novikov
    Russia, Moscow
  • flaserra
    flaserra
    6 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2009-07-07T09:23:38Z  
    rbarquer,

    looks like nonsupported OEM hardware are the source of your problem. Replace memory and HDDs to supported devices from compatibility list:

    x226 (8648,8488) Compatibility
    http://www-03.ibm.com/servers/eserver/serverproven/compat/us/xseries_old/x226.html

    If it not helped provide updated DSA log.

    Regards,
    Alexander Novikov
    Russia, Moscow
    Hello,
    I have a very similar problem. My xSeries 226 was configured in 2005, after 4 years of good service, in the last 3 months sometimes it reboot itself. In the log I see some entries identical to the ones reported by rbarquer.

    This is the entry:
    DMI Type 00

    Source SMI HDLR

    Message code 00150200

    Message data Addr. or Spec. Cyc. DPE
    Slot=00 Vendor ID = 8086
    Device ID=0329 Status 00

    This server has windows 2003, the hardware has never been modified (no added devices).
    Have you got some ideas about my problem? It seems that is something related with Intel (vendor id 8086 should be intel), but what is installed in slot 00?? IBM technicians has replaced mother board but the problem still occurs.

    Thank You
    Fabio Laserra
  • Novikov_Alexander
    Novikov_Alexander
    6938 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2009-07-07T09:45:48Z  
    • flaserra
    • ‏2009-07-07T09:23:38Z
    Hello,
    I have a very similar problem. My xSeries 226 was configured in 2005, after 4 years of good service, in the last 3 months sometimes it reboot itself. In the log I see some entries identical to the ones reported by rbarquer.

    This is the entry:
    DMI Type 00

    Source SMI HDLR

    Message code 00150200

    Message data Addr. or Spec. Cyc. DPE
    Slot=00 Vendor ID = 8086
    Device ID=0329 Status 00

    This server has windows 2003, the hardware has never been modified (no added devices).
    Have you got some ideas about my problem? It seems that is something related with Intel (vendor id 8086 should be intel), but what is installed in slot 00?? IBM technicians has replaced mother board but the problem still occurs.

    Thank You
    Fabio Laserra
    Dear Fabio,

    lets check your server's configuration. Use DSA Portable Edition and post resulted file *.xml.gz.

    Regards,
    Alexander Novikov
    Russia, Moscow
  • Novikov_Alexander
    Novikov_Alexander
    6938 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2009-07-07T10:16:45Z  
    • flaserra
    • ‏2009-07-07T09:23:38Z
    Hello,
    I have a very similar problem. My xSeries 226 was configured in 2005, after 4 years of good service, in the last 3 months sometimes it reboot itself. In the log I see some entries identical to the ones reported by rbarquer.

    This is the entry:
    DMI Type 00

    Source SMI HDLR

    Message code 00150200

    Message data Addr. or Spec. Cyc. DPE
    Slot=00 Vendor ID = 8086
    Device ID=0329 Status 00

    This server has windows 2003, the hardware has never been modified (no added devices).
    Have you got some ideas about my problem? It seems that is something related with Intel (vendor id 8086 should be intel), but what is installed in slot 00?? IBM technicians has replaced mother board but the problem still occurs.

    Thank You
    Fabio Laserra
    Fabio,

    BTW, PCI Express-to-PCI Express Bridge A "installed" in slot 00.

    Regards,
    Alexander Novikov
    Russia, Moscow
  • flaserra
    flaserra
    6 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2009-07-08T12:16:46Z  
    Fabio,

    BTW, PCI Express-to-PCI Express Bridge A "installed" in slot 00.

    Regards,
    Alexander Novikov
    Russia, Moscow
    Thank you for your reply. "PCI Express-to-PCI Express Bridge A" is a built-in card in mother board, or just a card insertet in a slot?
  • Novikov_Alexander
    Novikov_Alexander
    6938 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2009-07-08T15:28:52Z  
    • flaserra
    • ‏2009-07-08T12:16:46Z
    Thank you for your reply. "PCI Express-to-PCI Express Bridge A" is a built-in card in mother board, or just a card insertet in a slot?
    Fabio,

    what about DSA log?

    Regards,
    Alexander Novikov
    Russia, Moscow
  • Novikov_Alexander
    Novikov_Alexander
    6938 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2009-08-11T07:48:44Z  
    Hi,

    Sorry to jump in this thread as well, but I also have the same error as Fabio, also on the same serve an IBM x226, it has been running fine for years and for about a month it has started shutting down with the same Hardware Malfunction windows message.

    It has two errors in the logs:
    SMI Hdlr
    00150200
    SERR:Addr. or Spec. Cyc. DPE
    Slot=00 Vendor ID-8086 Devive ID=032A Status=00

    and
    SMI Hdlr
    00151500
    Excessive Single Bit Errors
    Dear GavinL,

    looks like it may be system board problem. Slot=00 Vendor ID-8086 Devive ID=032A = PCI Express-to-PCI Express Bridge B.

    But as usually it can be old software problem issue. First of all update System BIOS, ServeRAID software, Broadcom software and so on:

    Software and device drivers xSeries 226
    http://www-947.ibm.com/systems/support/supportsite.wss/selectproduct?familyind=5178870&typeind=0&osind=0&brandind=5000008&taskind=2&matrix=Y&psid=sp&continue.x=19&continue.y=11

    If it not helped provide updated DSA log.

    Good luck,
    Alexander Novikov
    Russia, Moscow
  • flaserra
    flaserra
    6 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2009-09-03T11:46:16Z  
    Hi,

    Sorry to jump in this thread as well, but I also have the same error as Fabio, also on the same serve an IBM x226, it has been running fine for years and for about a month it has started shutting down with the same Hardware Malfunction windows message.

    It has two errors in the logs:
    SMI Hdlr
    00150200
    SERR:Addr. or Spec. Cyc. DPE
    Slot=00 Vendor ID-8086 Devive ID=032A Status=00

    and
    SMI Hdlr
    00151500
    Excessive Single Bit Errors
    Hi Gavin,
    what hardware parts have you tried to replace?
    IBM technicians have replaced these parts to my server:

    • Power Bridge
    • Mother Board
    • ServeRaid

    In my opinion it could be a memory issue, because I have tried to launch Windows Memory Diagnostic (you can find here: http://oca.microsoft.com/en/windiag.asp ) and aftware few seconds the server reboots and the red alert light turns on.

    Can you please try the same test? In this way we can help IBM to understand the reason of this terrible problem!

    Best Regards
    Fabio Laserra
  • Novikov_Alexander
    Novikov_Alexander
    6938 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2009-09-03T17:06:15Z  
    • flaserra
    • ‏2009-09-03T11:46:16Z
    Hi Gavin,
    what hardware parts have you tried to replace?
    IBM technicians have replaced these parts to my server:

    • Power Bridge
    • Mother Board
    • ServeRaid

    In my opinion it could be a memory issue, because I have tried to launch Windows Memory Diagnostic (you can find here: http://oca.microsoft.com/en/windiag.asp ) and aftware few seconds the server reboots and the red alert light turns on.

    Can you please try the same test? In this way we can help IBM to understand the reason of this terrible problem!

    Best Regards
    Fabio Laserra
    Dear Fabio,

    lets check DSA log of your server.

    Regards,
    Alexander Novikov
    Russia, Moscow
  • flaserra
    flaserra
    6 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2009-09-04T10:24:58Z  
    Dear Fabio,

    lets check DSA log of your server.

    Regards,
    Alexander Novikov
    Russia, Moscow
    Thank you Alexander,
    you can find it in my post of yesterday.

    Best regards
    Fabio Laserra
  • Novikov_Alexander
    Novikov_Alexander
    6938 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2009-09-04T17:57:27Z  
    • flaserra
    • ‏2009-09-04T10:24:58Z
    Thank you Alexander,
    you can find it in my post of yesterday.

    Best regards
    Fabio Laserra
    Fabio,

    could you use fresh DSA version:

    (Critical Update) IBM Dynamic System Analysis v2.30 Preboot Convergence (FDWD35aCN) - IBM BladeCenter and System x
    https://www-947.ibm.com/systems/support/supportsite.wss/docdisplay?lndocid=MIGR-5081438&brandind=5000008

    Regards,
    Alexander Novikov
    Russia, Moscow
  • flaserra
    flaserra
    6 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2009-09-08T07:48:24Z  
    Fabio,

    could you use fresh DSA version:

    (Critical Update) IBM Dynamic System Analysis v2.30 Preboot Convergence (FDWD35aCN) - IBM BladeCenter and System x
    https://www-947.ibm.com/systems/support/supportsite.wss/docdisplay?lndocid=MIGR-5081438&brandind=5000008

    Regards,
    Alexander Novikov
    Russia, Moscow
    Hello Alexander,
    IBM technicians have told me that the DSA I used is the latest compatible with xSeries 226. I don't know if I can use newer version on my server...
  • Novikov_Alexander
    Novikov_Alexander
    6938 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2009-09-08T07:59:38Z  
    • flaserra
    • ‏2009-09-08T07:48:24Z
    Hello Alexander,
    IBM technicians have told me that the DSA I used is the latest compatible with xSeries 226. I don't know if I can use newer version on my server...
    Hi Fabio,

    there is next info on DSA 2.30 page:

    Supported systems
    IBM BladeCenter HS12 (8014, 1916, 8028)
    IBM BladeCenter HS20 (1883, 8843)
    <skip>
    IBM eServer xSeries 206m (8485, 8490)
    IBM eServer xSeries 226 (8648, 8488)
    IBM eServer xSeries 236 (8841)
    Regards,
    Alexander Novikov
    Russia, Moscow
  • Victor3000
    Victor3000
    5 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2009-10-16T06:44:52Z  
    Hi, so what's the reason of our problems? I am thinking about the same situation like Fabio's issue. Memory moduls are corrupted?

    BR, Victor
  • Novikov_Alexander
    Novikov_Alexander
    6938 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2009-10-16T07:08:47Z  
    Hi, so what's the reason of our problems? I am thinking about the same situation like Fabio's issue. Memory moduls are corrupted?

    BR, Victor
    Dear Victor,

    could you provide DSA log from your server.

    Regards,
    Alexander Novikov
    Russia, Moscow
  • Novikov_Alexander
    Novikov_Alexander
    6938 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2009-10-16T07:40:52Z  
    here you are. Thanks in advance!
    Victor,

    could you provide DSA log created by DSA Portable Edition.
    When you faced with memory problem? Only when server restart or when OS running?
    Could you provide screnshote with error message.
    What is p/n of used memory DIMMs. Could you provide photo of DIMMs.

    Don't forget update Broadcom NetXtreme Network Device firmware from ver.3.29 to 3.65.

    Regards,
    Alexander Novikov
    Russia, Moscow
  • Novikov_Alexander
    Novikov_Alexander
    6938 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2009-10-16T10:13:05Z  
    The issue is, I configure raid-controller and start of Win2003 Enterprise installation. After copying of files, during istallaion I see blue screen (Hardware malfunction... Call your hardware vendor for support, the system has halted). Unfortunatelly I could not make a screenshot, my be only mobile photo, but my previous message is true.

    I'm not sure I can use DSA Portable Edition. Because this tool works under Windows, I could not put it.

    Please look on DIMM type and error message during Doctor 2.0 test in attachment. DIMM FRU:39M5808, after the test there were 2 orange leds with DIMM1 and DIMM2 (Total number of memory modules is 4.)

    I did not find update for Network ver. 3.65 as you mentioned. I use general link https://www-947.ibm.com/systems/support/supportsite.wss/brandmain?brandind=5000008

    x266, 8488-PES, KDVAYD8
    Victor,

    network firmware 3.65 available in last update package v2.1.1a:

    Software and device drivers xSeries 226 (8488)
    https://www-947.ibm.com/systems/support/myview/supportsite.wss/supportresources?taskind=2&brandind=5000008&familyind=5178870&typeind=5213128&osind=0&modelind=5333433&categoryind=&matrix=Y

    As a troubleshooting method, remove all of the DIMMs and insert the DIMMs one at a time into slot-1 until the system boots without error. This method will help determine which DIMM has the error. If none of the DIMMs work in slot-1, try the same procedure with slot-2. There must be at least one DIMM in slot-1 or slot-2.

    Best regards,
    Alexander Novikov
    Russia, Moscow
  • Victor3000
    Victor3000
    5 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2009-10-22T10:50:19Z  
    Victor,

    network firmware 3.65 available in last update package v2.1.1a:

    Software and device drivers xSeries 226 (8488)
    https://www-947.ibm.com/systems/support/myview/supportsite.wss/supportresources?taskind=2&brandind=5000008&familyind=5178870&typeind=5213128&osind=0&modelind=5333433&categoryind=&matrix=Y

    As a troubleshooting method, remove all of the DIMMs and insert the DIMMs one at a time into slot-1 until the system boots without error. This method will help determine which DIMM has the error. If none of the DIMMs work in slot-1, try the same procedure with slot-2. There must be at least one DIMM in slot-1 or slot-2.

    Best regards,
    Alexander Novikov
    Russia, Moscow
    Alexander,
    Thank you for your advices. One DIMM is broken. I am not sure fully, because I had errors with corrupted passwords. I think the problem was in CMOS battery. But nevertheless I ordered a DIMM module in IBM.
    BR,
    Victor.
  • Novikov_Alexander
    Novikov_Alexander
    6938 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2009-10-24T09:00:49Z  
    Alexander,
    Thank you for your advices. One DIMM is broken. I am not sure fully, because I had errors with corrupted passwords. I think the problem was in CMOS battery. But nevertheless I ordered a DIMM module in IBM.
    BR,
    Victor.
    Victor,

    you are welcome.

    Good luck,
    Alexander Novikov
    Russia, Moscow
  • PeterCruijs
    PeterCruijs
    1 Post

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2011-10-08T08:14:38Z  
    Victor,

    you are welcome.

    Good luck,
    Alexander Novikov
    Russia, Moscow
    I think the main reason is because the battery back-up of the ServeRaid controller is failing. I'm refurbishing an x226 for new purposes with the same problem described in this post.

    The thing that annoys me the most of this server is that officialy it isn't supporting Windows Server 2008 (R2). I would call that a missed chance, because the power of the hardware should be good enough to run something like that. It's just the lack of support of IBM on this matter.

    It got no use to run e.g. Xen server on it, if the hardware is failing anyway. But a cheap battery replacement could fix this of course.

    Regards,
    Peter
  • SystemAdmin
    SystemAdmin
    9111 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2011-11-11T18:35:41Z  
    Thanks Alexander for your reply. Here are the files
    Updated on 2011-11-11T18:35:41Z at 2011-11-11T18:35:41Z by SystemAdmin
  • flaserra
    flaserra
    6 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2011-11-11T18:35:41Z  
    Fabio,

    what about DSA log?

    Regards,
    Alexander Novikov
    Russia, Moscow
    Hello,
    sorry for my delay, IBM technicians has deleted the logs. Now the server has been restarted and I can post the DSA log.

    I home it can helps to find a solution

    Best Regards
    Fabio Laserra

    Attachments

    Updated on 2011-11-11T18:35:41Z at 2011-11-11T18:35:41Z by flaserra
  • SystemAdmin
    SystemAdmin
    9111 Posts

    Re: xSeries Server 226 with Windows 2003 server problem

    ‏2011-11-11T18:35:41Z  
    Thanks Alexander for your reply. Here are the files
    Updated on 2011-11-11T18:35:41Z at 2011-11-11T18:35:41Z by SystemAdmin