Topic
22 replies Latest Post - ‏2013-09-03T13:45:13Z by adamconnah
SystemAdmin
SystemAdmin
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Pinned topic CRFCN0309E: Error creating verification point display

‏2011-10-07T06:45:52Z |
hi all,

i'm using RFT v.8.1 (javajre6 has enable) and browser IE 8(checked jre 1.6).
problem:
i'm cannot show Log "View Results" in browser cause crfcn0309E: error creating verification poin display
an enable jre(1.3.1_02) or better must be associated with the browser to view VP results
i'm using this solution, but still cannot show the log "View Results":
https://www-304.ibm.com/support/docview.wss?uid=swg21305103
help me all?

thx
julius
Updated on 2012-10-05T03:52:50Z at 2012-10-05T03:52:50Z by liana88
  • SystemAdmin
    SystemAdmin
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    Re: CRFCN0309E: Error creating verification point display

    ‏2011-10-07T06:48:18Z  in response to SystemAdmin
    hii all,

    sorry im using RFT v.8.2

    thx
    • Sathish804
      Sathish804
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      Re: CRFCN0309E: Error creating verification point display

      ‏2011-10-07T06:52:24Z  in response to SystemAdmin
      Can you try with Java 1.6 update 10.

      Regards,
      Sathish.
  • SystemAdmin
    SystemAdmin
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    Re: CRFCN0309E: Error creating verification point display

    ‏2011-10-07T07:20:04Z  in response to SystemAdmin
    still cannot show the log "View Results"
    • Sathish804
      Sathish804
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      Re: CRFCN0309E: Error creating verification point display

      ‏2011-10-07T07:28:28Z  in response to SystemAdmin
      Hi,

      can you please check total how many java environments are existing on your machine??

      Regards,
      Sathish.
  • SystemAdmin
    SystemAdmin
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    Re: CRFCN0309E: Error creating verification point display

    ‏2011-10-07T07:35:42Z  in response to SystemAdmin
    java environments:
    1. IBM Rational SDP JRE
    2. Javajre6
    • Sathish804
      Sathish804
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      Re: CRFCN0309E: Error creating verification point display

      ‏2011-10-07T07:42:16Z  in response to SystemAdmin
      Please open control panel and Double click on Java icon you will see a Java properties control panel. In the pop-up navigate to Java tab and click view runtime environments button take a screen shot and post that as in below attachment.

      Regards,
      Sathish.
  • SystemAdmin
    SystemAdmin
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    Re: CRFCN0309E: Error creating verification point display

    ‏2011-10-07T07:51:56Z  in response to SystemAdmin
    i'm newbie :d
  • SystemAdmin
    SystemAdmin
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    Re: CRFCN0309E: Error creating verification point display

    ‏2011-10-07T08:53:16Z  in response to SystemAdmin
    still error :d
    • Sathish804
      Sathish804
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      Re: CRFCN0309E: Error creating verification point display

      ‏2011-10-07T09:01:07Z  in response to SystemAdmin
      Have you checked whether your browser passed diagnostic test after un-checking that plugin option?

      Regards,
      Sathish.
    • Sathish804
      Sathish804
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      Re: CRFCN0309E: Error creating verification point display

      ‏2011-10-07T09:02:59Z  in response to SystemAdmin
      Can you please post your Java and Web Browsers tabs screen shots from Enable Environments Pop-up. As a try you can check with Java 1.6 update 10 , currently you are using Java 1.6 update 24.

      Regards,
      Sathish.
  • SystemAdmin
    SystemAdmin
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    Re: CRFCN0309E: Error creating verification point display

    ‏2011-10-07T11:27:17Z  in response to SystemAdmin
    this screenshoot
  • SystemAdmin
    SystemAdmin
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    Re: CRFCN0309E: Error creating verification point display

    ‏2011-10-07T11:27:54Z  in response to SystemAdmin
    this screenshoot
  • SystemAdmin
    SystemAdmin
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    Re: CRFCN0309E: Error creating verification point display

    ‏2011-10-07T11:28:37Z  in response to SystemAdmin
    this screenshoot
    • Sathish804
      Sathish804
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      Re: CRFCN0309E: Error creating verification point display

      ‏2011-10-07T11:41:42Z  in response to SystemAdmin
      Hi,

      I hope you have not understood what i have suggested in earlier posts. Follow below mentioned steps

      1) Open Java Control Panel and navigate to Advanced tab.
      2) Un-Check next generation java plugin.
      3) Test your browser has enabled for RFT or not by browser diagnostic test.
      4) If your browser passed diagnostic test now run your script.
      5) Now open your verification point results from log file.

      Hope you understood now what to do..

      Regards,
      Sathish.
  • SystemAdmin
    SystemAdmin
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    Re: CRFCN0309E: Error creating verification point display

    ‏2011-10-07T12:19:24Z  in response to SystemAdmin
    sorry i did not understand
    i has follow your step.

    i has test my browser and result my browser enable for RFT
    but i still cannot view result VP on my browser
    help me?
    • Sathish804
      Sathish804
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      Re: CRFCN0309E: Error creating verification point display

      ‏2011-10-07T12:22:58Z  in response to SystemAdmin
      Hi,

      Please un-install current java version and install Java 6 update 10 from oldapps.com. Perform above mentioned steps and confirm once again.

      Regards,
      Sathish.
  • SystemAdmin
    SystemAdmin
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    Re: CRFCN0309E: Error creating verification point display

    ‏2011-10-07T18:48:28Z  in response to SystemAdmin
    hi Sathish804,

    i finally can view VP results on the browser

    im still using java 6 update 24

    thank u for your help :d

    thx
    julius
    • Sathish804
      Sathish804
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      Re: CRFCN0309E: Error creating verification point display

      ‏2011-10-10T05:35:23Z  in response to SystemAdmin
      Good.. Welcome!!

      Regards,
      Sathish.
      • una
        una
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        Re: CRFCN0309E: Error creating verification point display

        ‏2012-06-06T14:34:54Z  in response to Sathish804
        Thanks for the information - updating the java config to disable the "Next Generation Java Plugin" worked for us too
  • liana88
    liana88
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    Re: CRFCN0309E: Error creating verification point display

    ‏2012-10-05T03:52:50Z  in response to SystemAdmin
    Hi All,

    I have same problem here. I'm using IBM v8.2 and Java 1.6. I already follow all step that given by Sathish804. However I can't find the Java Plugin from Java Control Panel. Here I attach an image for your reference. Please help me, Thank you.

    Regards,
    Lia
    • adamconnah
      adamconnah
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      Re: CRFCN0309E: Error creating verification point display

      ‏2013-09-03T13:45:13Z  in response to liana88

      I had this problem. Uninstalled Java from the pc, and installed Java 6 updated 24 from oldapps.com

      Then go to control panel> Java. And untick the "Enable next gen..."

      Then Enable the test environment.

      Should work.