Topic
  • 7 replies
  • Latest Post - ‏2012-04-02T14:55:52Z by SystemAdmin
GGFP_Chris_Johnson
GGFP_Chris_Johnson
1 Post

Pinned topic How to register for CI Tips and Pips

‏2011-10-02T17:23:38Z |
Hi,

I'm new to CI and I can't seem to register for Tips and Pips. I select the link for Support but get the 404 Page not found error.

Any thoughts ?
Updated on 2012-04-02T14:55:52Z at 2012-04-02T14:55:52Z by SystemAdmin
  • Russtak
    Russtak
    1 Post

    Re: How to register for CI Tips and Pips

    ‏2011-10-24T07:53:42Z  
    Anyone want to reply to this ?
  • SystemAdmin
    SystemAdmin
    56 Posts

    Re: How to register for CI Tips and Pips

    ‏2011-11-07T13:50:50Z  
    • Russtak
    • ‏2011-10-24T07:53:42Z
    Anyone want to reply to this ?
    Hi,
    Did you try to create your account via this link https://community.castiron.com/user/register ?

    Regards,
    Magali
  • encryptor
    encryptor
    3 Posts

    Re: How to register for CI Tips and Pips

    ‏2012-03-13T15:10:33Z  
    Hi,
    Did you try to create your account via this link https://community.castiron.com/user/register ?

    Regards,
    Magali
    If that's the link I will truly be happy. I tried again and again calling IBM Cast Iron support was asked for a customer #. Without it, they refuse to help. Useless IT Help ever!!!! Eventually I was told IBM doesn't support TIPs repository anymore since they've bought out Websphere. This was supposedly only supported by Websphere.
  • encryptor
    encryptor
    3 Posts

    Re: How to register for CI Tips and Pips

    ‏2012-03-15T19:45:58Z  
    • encryptor
    • ‏2012-03-13T15:10:33Z
    If that's the link I will truly be happy. I tried again and again calling IBM Cast Iron support was asked for a customer #. Without it, they refuse to help. Useless IT Help ever!!!! Eventually I was told IBM doesn't support TIPs repository anymore since they've bought out Websphere. This was supposedly only supported by Websphere.
    Even the 888-IRON-HELP is no longer in service. I'm probably correct to say IBM is sadly not supporting "Tips and Pips". The previous owner of Cast Iron Studio was Websphere and they did support "Tips and Pips".
  • SystemAdmin
    SystemAdmin
    56 Posts

    Re: How to register for CI Tips and Pips

    ‏2012-03-26T16:16:00Z  
    • encryptor
    • ‏2012-03-15T19:45:58Z
    Even the 888-IRON-HELP is no longer in service. I'm probably correct to say IBM is sadly not supporting "Tips and Pips". The previous owner of Cast Iron Studio was Websphere and they did support "Tips and Pips".
    Hi,
    It is true that IBM does not commit to support TIPs, but IBM tries to keep them up-to-date. IBM Cast Iron recently released a number of TIPs and upgraded some Connectors (upgraded the Connector for Salesforce.com Bulk API with Proxy support for instance, some TIPs for Siebel to Oracle CRM On Demand were updated, etc).
    Also, you should be able to contact the support via the portal web site

    Regards,
    Magali
  • michaelkdown
    michaelkdown
    1 Post

    Re: How to register for CI Tips and Pips

    ‏2012-04-02T14:41:55Z  
    Would it be possible to provide us with the direct link to where we can sign up?

    I have registered on the https://community.castiron.com/ website, but my account has not been activated. I have tried ringing IBM help desk but they didn't help. So would it be possible to get a direct link so that i can sort this out please; or the exact phrase i need to search for in the Portal page so that i can resolve this.

    I have tried searching the portal but this sends me around in circles.

    Many Thanks
  • SystemAdmin
    SystemAdmin
    56 Posts

    Re: How to register for CI Tips and Pips

    ‏2012-04-02T14:55:52Z  
    Would it be possible to provide us with the direct link to where we can sign up?

    I have registered on the https://community.castiron.com/ website, but my account has not been activated. I have tried ringing IBM help desk but they didn't help. So would it be possible to get a direct link so that i can sort this out please; or the exact phrase i need to search for in the Portal page so that i can resolve this.

    I have tried searching the portal but this sends me around in circles.

    Many Thanks
    Hi,
    Please send me an email (magali.boulet@fr.ibm.com) with your cast iron community account details. I'll try to have it activated internally.

    Regards,
    Magali