Topic
7 replies Latest Post - ‏2012-04-02T14:55:52Z by SystemAdmin
GGFP_Chris_Johnson
GGFP_Chris_Johnson
1 Post
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Pinned topic How to register for CI Tips and Pips

‏2011-10-02T17:23:38Z |
Hi,

I'm new to CI and I can't seem to register for Tips and Pips. I select the link for Support but get the 404 Page not found error.

Any thoughts ?
Updated on 2012-04-02T14:55:52Z at 2012-04-02T14:55:52Z by SystemAdmin
  • Russtak
    Russtak
    1 Post
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    Re: How to register for CI Tips and Pips

    ‏2011-10-24T07:53:42Z  in response to GGFP_Chris_Johnson
    Anyone want to reply to this ?
    • SystemAdmin
      SystemAdmin
      56 Posts
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      Re: How to register for CI Tips and Pips

      ‏2011-11-07T13:50:50Z  in response to Russtak
      Hi,
      Did you try to create your account via this link https://community.castiron.com/user/register ?

      Regards,
      Magali
      • encryptor
        encryptor
        3 Posts
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        Re: How to register for CI Tips and Pips

        ‏2012-03-13T15:10:33Z  in response to SystemAdmin
        If that's the link I will truly be happy. I tried again and again calling IBM Cast Iron support was asked for a customer #. Without it, they refuse to help. Useless IT Help ever!!!! Eventually I was told IBM doesn't support TIPs repository anymore since they've bought out Websphere. This was supposedly only supported by Websphere.
        • encryptor
          encryptor
          3 Posts
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          Re: How to register for CI Tips and Pips

          ‏2012-03-15T19:45:58Z  in response to encryptor
          Even the 888-IRON-HELP is no longer in service. I'm probably correct to say IBM is sadly not supporting "Tips and Pips". The previous owner of Cast Iron Studio was Websphere and they did support "Tips and Pips".
          • SystemAdmin
            SystemAdmin
            56 Posts
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            Re: How to register for CI Tips and Pips

            ‏2012-03-26T16:16:00Z  in response to encryptor
            Hi,
            It is true that IBM does not commit to support TIPs, but IBM tries to keep them up-to-date. IBM Cast Iron recently released a number of TIPs and upgraded some Connectors (upgraded the Connector for Salesforce.com Bulk API with Proxy support for instance, some TIPs for Siebel to Oracle CRM On Demand were updated, etc).
            Also, you should be able to contact the support via the portal web site

            Regards,
            Magali
  • michaelkdown
    michaelkdown
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    Re: How to register for CI Tips and Pips

    ‏2012-04-02T14:41:55Z  in response to GGFP_Chris_Johnson
    Would it be possible to provide us with the direct link to where we can sign up?

    I have registered on the https://community.castiron.com/ website, but my account has not been activated. I have tried ringing IBM help desk but they didn't help. So would it be possible to get a direct link so that i can sort this out please; or the exact phrase i need to search for in the Portal page so that i can resolve this.

    I have tried searching the portal but this sends me around in circles.

    Many Thanks
    • SystemAdmin
      SystemAdmin
      56 Posts
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      Re: How to register for CI Tips and Pips

      ‏2012-04-02T14:55:52Z  in response to michaelkdown
      Hi,
      Please send me an email (magali.boulet@fr.ibm.com) with your cast iron community account details. I'll try to have it activated internally.

      Regards,
      Magali