Topic
10 replies Latest Post - ‏2013-01-23T06:52:26Z by SystemAdmin
SystemAdmin
SystemAdmin
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Pinned topic uncertified disks

‏2011-07-05T05:08:55Z |
Hi, i just replace to failed drives on my client storage and noticed that there are activities after the replacement the two hot spare disk are still in used. i checked the recovery guru and found that the two new disks are labeled "uncertified drive" but its the same FRU as the existing drives.

Please i need some tips and work around to fix this. i also atatched the all data gathered from the storage.

Thanks,
Arnold Molina
Philippines

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Updated on 2013-01-23T06:52:26Z at 2013-01-23T06:52:26Z by SystemAdmin
  • SystemAdmin
    SystemAdmin
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    Re: uncertified disks

    ‏2011-07-05T05:11:04Z  in response to SystemAdmin
    Hi, i just replace tht failed drives on my client storage and noticed that there are no activities after the replacement. the two hot spare disks are still in used. i checked the recovery guru and found that the two new disks are labeled "uncertified drive" but its the same FRU as the existing drives.

    Please i need some tips and work around to fix this. i also atatched the all data gathered from the storage.

    Thanks,
    Arnold Molina
    Philippines
    • SystemAdmin
      SystemAdmin
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      Re: uncertified disks

      ‏2011-07-06T05:11:52Z  in response to SystemAdmin
      Please anyone can help.
      • Novikov_Alexander
        Novikov_Alexander
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        Re: uncertified disks

        ‏2011-07-06T08:29:09Z  in response to SystemAdmin
        Dear Arnold,

        you have detailed instruction in RecoveryGuru. Just do it.

        Regards,
        Alexander Novikov
        Russia, Moscow
        • SystemAdmin
          SystemAdmin
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          Re: uncertified disks

          ‏2011-07-07T05:27:05Z  in response to Novikov_Alexander
          i did the recovery procedures but same problem occurs. is the firmware something do with it?

          thanks a lot,
          Arnold
          • Novikov_Alexander
            Novikov_Alexander
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            Re: uncertified disks

            ‏2011-07-07T06:00:46Z  in response to SystemAdmin
            Hi Arnold,

            > ... same problem occurs

            explain please. Which recovery steps done?

            > is firmware something do with it?

            yes, of course, fresh firmware solved many problems.

            Regards,
            Alexander Novikov
            Russia, Moscow
            • SystemAdmin
              SystemAdmin
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              Re: uncertified disks

              ‏2011-07-07T06:50:50Z  in response to Novikov_Alexander
              Hi Alex, here is the procedures taken.

              • i pulled out the disk with uncertified drive error and waited for a while and replaced with a new one with the same FRU but it also labeled as uncertified drive. The same procedure and results with other disks from the expansion.

              Regards,
              Arnold
              • Novikov_Alexander
                Novikov_Alexander
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                Re: uncertified disks

                ‏2011-07-07T11:35:57Z  in response to SystemAdmin
                Arnold,

                how many HDDs do you have now labeled as uncertified ?

                Regards,
                Alexander Novikov
                Russia, Moscow
                • SystemAdmin
                  SystemAdmin
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                  Re: uncertified disks

                  ‏2011-07-11T02:22:34Z  in response to Novikov_Alexander
                  2 disks on different arrays. these are the replacements for the failed drives.

                  Thanks,
                  Arnold
                  • SystemAdmin
                    SystemAdmin
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                    Re: uncertified disks

                    ‏2013-01-22T12:58:31Z  in response to SystemAdmin
                    Hi Arnold ,
                    I currently have the same issue . Did you ever manage to fix the Uncertified disks issue ?
                    Thanks Colin
                    • SystemAdmin
                      SystemAdmin
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                      Re: uncertified disks

                      ‏2013-01-23T06:52:26Z  in response to SystemAdmin
                      i guess the data structure on the new disk can't be recognised by current firmware ,try this steps:
                      1、pull out all 'uncertified drive';
                      2、push one of them, find information like this,and copy the device id:
                      WARN: Unsupported dacstore: dev = 0x100002
                      3、run cmd:"isp cfgWipel,0x100002" , wipe the disk dacstore in memory.
                      4、pull out this disk, repeat step1/2 with another one.
                      5、pull all disk in .
                      P.S:
                      1、found this first when you really try to do this: "WARN: Unsupported dacstore ...."
                      2、it must be the new disk which was unused.

                      anyway,i can't promise what i'm said:(