Topic
4 replies Latest Post - ‏2011-07-25T18:33:49Z by devil786
devil786
devil786
126 Posts
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Pinned topic creating a TBSM data fetcher to get data from ITM UA

‏2011-06-22T05:41:57Z |
Hi All,

I have installed UA on ITM 6.2.2 machine (but not added UA support on the TEMS)to monitor some IP,s status i.e. whether UP or Down, After that i want to create a custom canvas on TBSM showing the status of those IP,s, for that i tried to create a data fetcher , but i didn,t find Universal Agent (UA) under Agent id drop down list.Does any body know about the reason. please check the attached screenshot.
Updated on 2011-07-25T18:33:49Z at 2011-07-25T18:33:49Z by devil786
  • mrmr
    mrmr
    13 Posts
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    Re: creating a TBSM data fetcher to get data from ITM UA

    ‏2011-07-16T18:48:40Z  in response to devil786
    devil786:

    Did you restart the TBSM Dashboard after installing the UA agent? That is necessary to have it appear in the drop down list.

    = Michael
    • devil786
      devil786
      126 Posts
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      Re: creating a TBSM data fetcher to get data from ITM UA

      ‏2011-07-18T08:44:29Z  in response to mrmr
      Hi Michael,
      Thanks for the reply, Yes , i have restarted the TBSM Dashboard but still the UA didn,t appeared under data fetcher drop down list, i think i have to add/install UA support on the TEMS server as well.
      • mrmr
        mrmr
        13 Posts
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        Re: creating a TBSM data fetcher to get data from ITM UA

        ‏2011-07-22T20:21:01Z  in response to devil786
        That is correct... and then restart the dashboard server (to avoid a "lengthy" delay awaiting the cache to clear).

        = Michael
        • devil786
          devil786
          126 Posts
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          Re: creating a TBSM data fetcher to get data from ITM UA

          ‏2011-07-25T18:33:49Z  in response to mrmr
          OK Michael thanks for the overall help and support.