I'm trying to reset my Cast Iron Community password, but can find no place to do so.
The user account screen doesn't contain a password field.
Anyone have any ideas?
Pinned topic Cast Iron Community Portal - Can't reset password
Answered question This question has been answered.
Unanswered question This question has not been answered yet.
Updated on 2012-07-23T18:07:04Z at 2012-07-23T18:07:04Z by acarlstein
RE: Cast Iron Community Portal - Can't reset password2009-08-20T16:14:12ZThis is the accepted answer. This is the accepted answer.
You should be able to do this by logging in to the community, clicking on "My account" in the left nav menu and then clicking on the "Edit" tab on the right.
Do let us know if this is not working for you!
Password change still does not work2009-08-28T21:05:45ZThis is the accepted answer. This is the accepted answer.The "forgot password" function sends a link allowing a one time login link, not a password. You need a temporary password to change your password, and since one is never sent, it is impossible to change your password unless I am missing something.
This has been resolved as2009-09-08T14:59:43ZThis is the accepted answer. This is the accepted answer.
This has been resolved as part of Case#00012618Resolution: Had to delete the existing user and create a new one, giving access only to the community portal. ThanksAbhisekh
Unable to reset Password2009-11-18T21:43:23ZThis is the accepted answer. This is the accepted answer.
I am having the same issue as this user. I requested a password, received a temporary one and it tells me to reset my password, but there is nothing in the "edit" on my user account to change it.
Abhi, I am having the same password problem -2011-04-25T17:17:43ZThis is the accepted answer. This is the accepted answer.I reset it with the temporary one, but cannot enter a new one. There is no place on the Edit page to do it. I don't know why my password changed to begin with - I used it on Friday.