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HongD.Tran
HongD.Tran
1 Post

Pinned topic Relay denied/SMTP Authentication problem

‏2011-05-18T09:30:28Z |
Hi all,

My company states the policy for mails relay must be authenticated before sending.
I've read many posts regarding to SMTP authentication in DeveloperWorks forums, however my system (maximo/tsam) have strange issue: In maximo: Goto -> System Configurations -> Platform Configurations -> System Properties -> mxe.smtp.password, I can't change its global value & Maximo defaults value. These textboxes are gray (disable) - I attached this screenshot

Have anyone face with such kind of problems? Please suggest,

Thanks.
Bellow is my system information:
---
Service Desk Integration MEA 7.2.0.00 Build 20100419D DB Build V7200-03
TPM PMP 7.2.0.0-IF00001 Build U3133_40-20100810 DB Build V7201-05
SRM Service Request Management 7.2.0.1 Build 20100316D2 DB Build V7201-01
RDP PMP 7.2.1.1 Build 20100811D DB Build V722-05
IBM Tivoli Change Management Content 7.2.0.00 Build 20091111D DB Build V7200-14
IMBot SRM Service Desk 7.2.0.00 Build 20100419D DB Build V7200-03
SRM Service Desk Content - Best Practices 7.2.0.0 Build 20100419D DB Build V7120-30
Service Automation Manager - CCMDB Integration PMP 7.2.1.1 Build 20100811D DB Build V722-03
SRM Service Desk Content - Classification 7.2.0.0 Build 20100419D DB Build V7200-05
Service Automation Manager PMP 7.2.1.1 Build 20100811D DB Build V722-05
IBM Tivoli Common Process Components 7.2.0.01 Build 20100109D DB Build V7201-02
Service Automation Manager Configuration PMP 7.2.1.1 Build 20100811D DB Build V722-04
SRM Service Desk Content - Best Practice Users 7.2.0.0 Build 20100419D DB Build V7200-05
SRM Service Desk 7.2.0.1 Build 20100316D2 DB Build V7201-04
SRM Screen Capturer 7.2.0.0 Build 20100419D DB Build V7200-02
SRM Problem Management 7.2.0.1 Build 20100316D2 DB Build V7201-01
SRM Solution 7.2.0.1 Build 20100316D2 DB Build V7201-01
SRM Incident Management 7.2.0.1 Build 20100316D2 DB Build V7201-01
SRM Service Catalog Base 7.2.0.1 Build 20100316D DB Build V7201-05
SRM SLA Hold 7.2.0.1 Build 20100316D2 DB Build V7201-03
SRM Search 7.2.0.1 Build 20100316D2 DB Build V7201-02
CI Reservation PMP 7.2.1.0 Build 20100811D DB Build V711e-31
SRM Survey Management 7.2.0.1 Build 20100316D2 DB Build V7201-01
IBM Tivoli UI Widgets 7.2.0.01 Build 201002251643 DB Build V7201-02
IBM Tivoli Change Management 7.2.0.01 Build 20100215D2 DB Build V7201-02
ServiceProvider 7.1.1.1 Build BUILD DB Build V7121-03 HFDB Build HF7121-01
SRM Service Catalog Content 7.2.0.1 Build 20100316D DB Build V7201-06
Base Services 7.1.1.6-LA20100521-0608 Build 20091208-1415 DB Build V7116-173 HFDB Build HF7116-08