Topic
  • 3 replies
  • Latest Post - ‏2013-09-13T09:17:44Z by babababan
SystemAdmin
SystemAdmin
13279 Posts

Pinned topic Keystore was tampered

‏2011-05-16T06:40:58Z |
Hi!

I'm getting lots of this Error-Message in C:\Program Files\IBM\Director\lwi\logs\error-log-0.html

2011/05/12 16:41:07.100 SCHWERWIEGEND Repository exception : com.ibm.tivoli.cas.client.RepositoryException: java.io.IOException: Keystore was tampered with, or password was incorrect ::class.method=com.ibm.usmi.client.cas.usmiimpl.AgentManager.getAMClient() ::thread=HardwareStatusCategory Worker <6 of 10> ::loggername=com.ibm.usmi.client.cas

The Director-process (java.exe) is using 100% cpu, and director is not working properly.

Any ideas?
Updated on 2011-05-19T11:47:08Z at 2011-05-19T11:47:08Z by SystemAdmin
  • SystemAdmin
    SystemAdmin
    13279 Posts

    Re: Keystore was tampered

    ‏2011-05-17T15:26:16Z  
    Hi,

    With that error I would think you probably cannot unlock a CAS endpoint - is that true?

    If you are on ISD Server 6.2.1 or greater and you can't unlock a CAS endpoint you can reset the Agent Manager password which should fix the error.

    Stop Director server - netstop dirserver

    Now...

    Navigate to - <INSTALL_DIR>\IBM\Director\lwi\runtime\agentmanager\bin - and run these two batch files
    encryptPW.bat newPassword
    and
    encryptamprops.bat newPassword

    Where newPassword is the new password you want applied

    Start Director server - net start dirserver

    Now run this command > smcli changeAMRegPassword <IPAddress of Agent Manager> <New Password>

    The IPAddress of Agent Manager is usually the same as the IP Address of your ISD server - use smcli getAgentManagers if you are not sure.

    ////////////////////////////

    The 100% CPU issue - tons of causes from insufficient disk space to lack of memory with the older 6.1 32bit version. There is a performance paper available that might get you started

    http://www-01.ibm.com/support/docview.wss?uid=nas7cd6a96f49d05f608862577420075ca9a&myns=x016&mynp=OCSGZ2Z3&mync=E

    I think the link above is available to the public.

    Hope this helps

    James
  • SystemAdmin
    SystemAdmin
    13279 Posts

    Re: Keystore was tampered

    ‏2011-05-19T11:47:08Z  
    Hi,

    With that error I would think you probably cannot unlock a CAS endpoint - is that true?

    If you are on ISD Server 6.2.1 or greater and you can't unlock a CAS endpoint you can reset the Agent Manager password which should fix the error.

    Stop Director server - netstop dirserver

    Now...

    Navigate to - <INSTALL_DIR>\IBM\Director\lwi\runtime\agentmanager\bin - and run these two batch files
    encryptPW.bat newPassword
    and
    encryptamprops.bat newPassword

    Where newPassword is the new password you want applied

    Start Director server - net start dirserver

    Now run this command > smcli changeAMRegPassword <IPAddress of Agent Manager> <New Password>

    The IPAddress of Agent Manager is usually the same as the IP Address of your ISD server - use smcli getAgentManagers if you are not sure.

    ////////////////////////////

    The 100% CPU issue - tons of causes from insufficient disk space to lack of memory with the older 6.1 32bit version. There is a performance paper available that might get you started

    http://www-01.ibm.com/support/docview.wss?uid=nas7cd6a96f49d05f608862577420075ca9a&myns=x016&mynp=OCSGZ2Z3&mync=E

    I think the link above is available to the public.

    Hope this helps

    James
    I've restored the files in C:\Program Files\IBM\Director\data\AMData, because they have changed.
    Now everything works fine
  • babababan
    babababan
    1 Post

    Re: Keystore was tampered

    ‏2013-09-13T09:17:44Z  
    Hi,

    With that error I would think you probably cannot unlock a CAS endpoint - is that true?

    If you are on ISD Server 6.2.1 or greater and you can't unlock a CAS endpoint you can reset the Agent Manager password which should fix the error.

    Stop Director server - netstop dirserver

    Now...

    Navigate to - <INSTALL_DIR>\IBM\Director\lwi\runtime\agentmanager\bin - and run these two batch files
    encryptPW.bat newPassword
    and
    encryptamprops.bat newPassword

    Where newPassword is the new password you want applied

    Start Director server - net start dirserver

    Now run this command > smcli changeAMRegPassword <IPAddress of Agent Manager> <New Password>

    The IPAddress of Agent Manager is usually the same as the IP Address of your ISD server - use smcli getAgentManagers if you are not sure.

    ////////////////////////////

    The 100% CPU issue - tons of causes from insufficient disk space to lack of memory with the older 6.1 32bit version. There is a performance paper available that might get you started

    http://www-01.ibm.com/support/docview.wss?uid=nas7cd6a96f49d05f608862577420075ca9a&myns=x016&mynp=OCSGZ2Z3&mync=E

    I think the link above is available to the public.

    Hope this helps

    James

    Hi, I am trying to reset the Agent Manager password.  My env is below;

    IBM systems director  v6.2.1.2 on Windows 2008 R2.

     check this URL;

    http://www-01.ibm.com/support/docview.wss?uid=nas73fa8360ec8224cce86257a99004eb70d

     

    I try that, but I can not issue the last command.

    c:\Program Files\IBM\Director\bin>smcli changeAMRegPassword 192.xxx.xxx.xxx password

    -> The Error shows

    Error: Invalid command or invalid bundle and command combination

     

    Do I really need to issue the "smcli changeAMRegPassword" command?

    It seems to be change the command successfully. (Only the "smcli changeAMRegPassword" command failed.

    Any advise is appreciated.