Topic
  • 2 replies
  • Latest Post - ‏2011-07-01T20:48:50Z by graham40
graham40
graham40
127 Posts

Pinned topic Flaws in TXSeries

‏2011-05-06T20:53:07Z |
Hello,
I use TXSeries 7.1.0.2, RDz 7.1.1.4 on a Windows XP platform with no mainframe host.
Being standalone, at 'Member' level of Partnerworld, having zero contact with any person at all in this environment and knowing of flaws in TXSeries, am I allowed to ask IBM to fix them. If so, how do I reach the TXSeries gurus to do this?
Thanks,
Graham Hobbs
Updated on 2011-07-01T20:48:50Z at 2011-07-01T20:48:50Z by graham40
  • gogol
    gogol
    86 Posts

    Re: Flaws in TXSeries

    ‏2011-05-12T09:12:41Z  
    > Being standalone, at 'Member' level of Partnerworld, having zero contact with any person at all in this environment and knowing of flaws in TXSeries, am I allowed to ask IBM to fix them.

    Graham, I'm assuming your partnerworld member status should give you privilages to raise PMRs (or problem reports) with IBM and allow you to get fixes for the bugs (flaws that you refer). You need to talk to your partnerworld contact to find out on your eligibility to raise problem reports and the process for doing so.

    HTH.
  • graham40
    graham40
    127 Posts

    Re: Flaws in TXSeries

    ‏2011-07-01T20:48:50Z  
    • gogol
    • ‏2011-05-12T09:12:41Z
    > Being standalone, at 'Member' level of Partnerworld, having zero contact with any person at all in this environment and knowing of flaws in TXSeries, am I allowed to ask IBM to fix them.

    Graham, I'm assuming your partnerworld member status should give you privilages to raise PMRs (or problem reports) with IBM and allow you to get fixes for the bugs (flaws that you refer). You need to talk to your partnerworld contact to find out on your eligibility to raise problem reports and the process for doing so.

    HTH.
    Hi Gogol,
    I did contact somebody and they said they'd get back to me - has been 'a while' now. Likely lost in the shuffle - will try him again. What you said was reassuring.
    Thanks
    Graham