This may seem like a stupid question put I'm looking for a term that is easy for non-techs to understand which relates to all aspects of IT assets (hardware, software, resources etc...) but isn;t misleading. My experience has shown that using the following terms brings the wrong implications.
IT Asset = hardware
IT Resource = person, people
IT Service = different things to different people.
Any ideas of a generic, unambigious term?
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