Topic
3 replies Latest Post - ‏2012-10-12T13:41:37Z by JamesBorg
tivoli-i lov it
tivoli-i lov it
24 Posts
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Pinned topic "KCIIN0218E ERROR - dbOK failed after getBigKFile " on configuring aix os a

‏2011-03-17T16:00:34Z |
Hi , our environment is ITM 6.2.2 FP2
aLL AIX os agents are working fine
except in one machine
when i do ./itmcmd config -A ux
i'm facing "KCIIN0218E ERROR - dbOK failed after getBigKFile error

If i try to start it i'm not getting any message
Please help me
Updated on 2012-10-12T13:41:37Z at 2012-10-12T13:41:37Z by JamesBorg
  • iusetivoli
    iusetivoli
    2 Posts
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    Re: "KCIIN0218E ERROR - dbOK failed after getBigKFile " on configuring aix os a

    ‏2011-03-29T19:05:04Z  in response to tivoli-i lov it
    I recently encountered this same error while trying to start the Linux OS agent (LZ). We are running ITM 06.22.03.00

    A google search turned this up: http://www-01.ibm.com/support/docview.wss?uid=swg21405253

    This link led me to find that /opt/IBM/ITM/config/.ConfigData/klzenv was much smaller than /opt/IBM/ITM/config/.ConfigData/.tmp/klzenv

    I backed up the klzenv file from .ConfigData and replaced it with the one from .tmp and then I was able to configure the LZ agent and start it.
    • SystemAdmin
      SystemAdmin
      6056 Posts
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      Re: "KCIIN0218E ERROR - dbOK failed after getBigKFile " on configuring aix os a

      ‏2012-01-13T15:08:12Z  in response to iusetivoli
      Esta es la solucion, en mi caso para un agente UX que presentaba este problema.

      sin embargo no funciono solo remplazando, ya que los tamaños y contenidos no son los mismos. realmente la solucion es copiarlo de un servidor que este funcionando correctamente y transplantarlo en las rutas .ConfigData y .tmp respectivamente, teniendo en cuenta remplazar la linea

      aix526|RUNNINGHOSTNAME|nombre del servidor destino|

      en el archivo kuxenv para mi caso, supongo que ha de funcionar de igual forma para cualquier agente unix.
      lean el archivo y cambien las linea que requieran.

      configuran e inician.
    • JamesBorg
      JamesBorg
      14 Posts
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      Re: "KCIIN0218E ERROR - dbOK failed after getBigKFile " on configuring aix os a

      ‏2012-10-12T13:41:37Z  in response to iusetivoli
      Thanks, this solved my issue as well