I have run Innov* with my class of Advanced IT students. They have scored 13,625 to 14,500. They have given me some comments one of which is below:
IBM Innov8 Report
My mission, that I chose to accept 4 times, was to learn the fundamentals of Business Process Management (BPM) playing the IBM Innov8 Game. You may wonder why I chose to accept the challange to play a game in its entirety 4 times.
The first time I played the game I managed to make myself feel completely ill with motion sickness thinking that I had to explore every centimetre of the After Inc. building. Towards the end I couldn’t summon enough brain cells to comprehend the tasks at hand and the mission was a failure. I was on the street begging to work for food! (no screen capture necessary here)
The second time I played the game my stomach behaved a little better and I was understanding the roles and responsibilities required of me as a BPM. I managed to follow the Goals as outlined in the popout window from the top right of screen, and I listened to what the team had to say. My score was better, and I took a screen print to prove it and exited the game. The only problem was the screen print came out white. I had no proof.
I was determined to beat this game. My third attempt was much better. I worked through the graphics issues where Stavross’ face was half missing, lines crossed the screen, the game froze at times and some departments had their names missing. I managed to find all the correct documentation, I talked to the right people and finally found myself congratulated with fireworks. This time my screen shot worked (see below) and I was proud, though it was short lived – my classmates had done better, but how. There was something to this game I was missing.
The forth attempt. Right, the goals were loaded up on one machine and the game was to be played on another machine – then I noticed another option at the top right of screen – “NET”. It was what I thought was missing from the game. It provided all the relevant documentation including such things as authorisations letter, heat map, modelling and glossary. I wizzed through the game this time hardly stopping to talk to anyone, especially Stavros who seemed to waste a large amount of time drinking coffee. The simulations proved tricky, but I was determined to make money, and cut down call times, and reduce the companys’ carbon footprint. So much to achieve, but I was congratulated for my efforts with fireworks and a nice score. My mission was finally complete.
I had beaten the game. I learned about process discovery and process modeling, collaboration-driven simulation and iterative process improvement and real-time business management. Though the big question is would I recommend the game. Absolutely. Though I would recommend for anyone who is going to play that they take the time to read all the options, find all the resources, talk to everyone, get a bad score and then play it again. Also I found with the sound turned off it really helped with the motion sickness.
My score: 8 out of 10
Just to give you some feedback
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