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Pinned topic DS3512 default userid and password to access via telnet

‏2011-03-01T02:14:27Z |
Hello. I have 2 DS3512 Storage units with iSCSI ports. Both controllers have alarm led, and diag code 0F.

I can make ping to the controllers, but have no userid and password to access them.

I have found some threads mentioning shellUsr as the username, but says nothing about the password. It is really the username, and if it is, what is the password?

Once i can connect to the controller, how can reset it to factory defaults or enable it?