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SupportGuy
SupportGuy
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Pinned topic Report upgrade generating Buffer Overrun error - Impromptu Admin 7.4

‏2010-12-13T18:01:16Z |
Hi all, hopefully I can get some assistance here!

I support a user who is migrating her ImpAdmin 7.3 reports to version 7.4

She can open the reports fine in 7.4, but when she clicks on "Upgrade the report" to a 7.4 format, she gets the following error:

"Microsoft Visual C++ Runtime Library
Buffer Overrun detected
Program: C:\Program Files\Cognos\cer5\bin\impadmin.exe
A buffer overrun has been detected which has corrupted the program's internal state. The program cannot safely continue and must now be terminated."

The user gets this trying to migrate the 7.3 reports to 7.4, and creating new reports in 7.4 and trying to save them.

I upped the Virtual mem - still no go. User is on an XP system, SP3 - all recent MS patches and upgrades installed.

Anyone see this error before or have any ideas as to what might be causing this?

Any help would be appreciated...