Topic
5 replies Latest Post - ‏2012-05-08T09:13:38Z by R0B4_Jyothi_K
fundakda
fundakda
3 Posts
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Pinned topic How to use HC from internal network, without Internet access?

‏2010-12-01T19:29:21Z |
Hi,
I have production servers inside internal network, and my workstation in the same network.
Of course there is no access to Internet due to security reasons.
I've installed Support Assistant and Health Center plugins to my laptop from starbucks wifi.
Then I've copied installed distribution to workstation at work.
Support Assistant get started, but it didn't see any installed plugins.

Are there any way to use HC inside internal corporate network without internet access?
Updated on 2012-05-08T09:13:38Z at 2012-05-08T09:13:38Z by R0B4_Jyothi_K
  • SystemAdmin
    SystemAdmin
    188 Posts
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    Re: How to use HC from internal network, without Internet access?

    ‏2010-12-02T08:12:08Z  in response to fundakda
    Hi,

    Can you email me at javatool@uk.ibm.com and we can then send you a zip file that can be used to install Health Center without the need for an internet connection.

    Thanks

    Toby Corbin
    • fundakda
      fundakda
      3 Posts
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      Re: How to use HC from internal network, without Internet access?

      ‏2010-12-09T15:01:44Z  in response to SystemAdmin
      Hi Toby,

      I wrote you an email, but didn't get reply.
      I would really appreciate if you could send me zip archive, or instructions on how to move installed application to another computer.

      Thanks
      Dmitriy Fundak
      • SystemAdmin
        SystemAdmin
        188 Posts
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        Re: How to use HC from internal network, without Internet access?

        ‏2010-12-09T16:47:17Z  in response to fundakda
        Hi Dmitriy,

        I did reply to your email on 02/12 but I will resend it incase it was blocked by your firewall. It will come from the javatool@uk.ibm.com account.

        regards

        Toby
        • fundakda
          fundakda
          3 Posts
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          Re: How to use HC from internal network, without Internet access?

          ‏2010-12-14T15:28:56Z  in response to SystemAdmin
          I've got an email.
          I could manage to install plugin archive.
          Thanks.
  • R0B4_Jyothi_K
    R0B4_Jyothi_K
    1 Post
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    Re: How to use HC from internal network, without Internet access?

    ‏2012-05-08T09:13:38Z  in response to fundakda
    Hello

    I too have the same problem. Can you let me know if its sufficient if I too send a mail to 'javatool@uk.ibm.com' for the installables.

    Regards
    Jyothi