We are using RPM version 18.104.22.168. We applied IFix11. Now we have a problem with Rich Text Fields. Let me explain step by step:
Firstly, I created new issue in Scope Management, then I filled Issue Description Field like Figure1.
When I checked out, content of Issue Description Field corrupted as you can see in the Figure2 and Figure3
Is there any solution for this problem?
Pinned topic Rich Text Field Editing Problem
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Updated on 2010-09-28T08:24:11Z at 2010-09-28T08:24:11Z by Francesco_Chiossi
SystemAdmin 110000D4XK1569 Posts
Re: Rich Text Field Editing Problem2010-09-25T14:58:39ZThis is the accepted answer. This is the accepted answer.Hi,
We have done deepest search about this problem. Finally we found that this problem not RTF specific problem. If you use ' character in any string in the RPM, application puts extra ' character. For example if you type " Ahmet's Task " in task name, RPM converts this task name to " Ahmet''s Task ".
When I examined Web Application Server logs (in our case Tomcat), I determined that RPM uses execute method of com.ibm.rpm.rpmservlets.Query class when it updates or inserts text fields.
May be this problem arised after RPM 22.214.171.124 IFix 11.
Is there any body who uses RPM 126.96.36.199 IFix 11 ?
Francesco_Chiossi 270001F2A41 Post
Re: Rich Text Field Editing Problem2010-09-28T08:24:11ZThis is the accepted answer. This is the accepted answer.
- SystemAdmin 110000D4XK
the issue you reported is a known issue of RPM 188.8.131.52 iFix011.
IBM Rational Client Support can provide you a fix:
Software Support Handbook: Getting IBM support