Unable explore systems using system explorer.Always fails with AISTM0012E.An error occurred while obtaining remote file system properties. Host:==/10.41.14.16 Port:0 Timeout 120
com.ibm.esupport.filexfer.HostNotAvailableException:com.ibm.esupport.filexfer.casimpl.RemoteException: HostNotAvailable
ISA Manager 4.1 on AIX 5.3 TL9
ISA Agent 4.1 on AIX 5.3 TL9
ISA workbench 4.1 on Windows XP
Regards
Hara
Topic
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Re: Unable to explore systems using Systems Explorer in ISA 4.1 workbench
2010-09-16T21:12:43Z
This is the accepted answer.
This is the accepted answer.
When I installed agent, default option was to start the agent after the successful installation. Probably something wrong with how Install shield starts it. So to make it work I had to kill the agent and restart (lwistart.sh).
Before killing I had tried to stop the agent with lwistop.sh.
# proctree 471272
471272 bin/nonstop_aix @conf/nonstop.properties
381170 /opt/tivoli/ep/_jvm/jre/bin/java -Xmx384m -Xminf0.01 -Xmaxf0.4 -Xbootclasspath/
#kill -9 471272 381170
#/opt/tivoli/ep/bin/lwistart.sh
now everything works as expected.
Regards
Hara -
回复：Re: Unable to explore systems using Systems Explorer in ISA 4.1 workbench
2013-04-16T09:51:37Z
This is the accepted answer.
This is the accepted answer.
- Hara_Hara
- 2010-09-16T21:12:43Z
When I installed agent, default option was to start the agent after the successful installation. Probably something wrong with how Install shield starts it. So to make it work I had to kill the agent and restart (lwistart.sh).
Before killing I had tried to stop the agent with lwistop.sh.
# proctree 471272
471272 bin/nonstop_aix @conf/nonstop.properties
381170 /opt/tivoli/ep/_jvm/jre/bin/java -Xmx384m -Xminf0.01 -Xmaxf0.4 -Xbootclasspath/
#kill -9 471272 381170
#/opt/tivoli/ep/bin/lwistart.sh
now everything works as expected.
Regards
Hara敢不敢写的详细点啊，就这么重启下就成了？？？
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Re: Unable to explore systems using Systems Explorer in ISA 4.1 workbench
2013-04-17T09:54:36Z
This is the accepted answer.
This is the accepted answer.
- Hara_Hara
- 2010-09-16T21:12:43Z
When I installed agent, default option was to start the agent after the successful installation. Probably something wrong with how Install shield starts it. So to make it work I had to kill the agent and restart (lwistart.sh).
Before killing I had tried to stop the agent with lwistop.sh.
# proctree 471272
471272 bin/nonstop_aix @conf/nonstop.properties
381170 /opt/tivoli/ep/_jvm/jre/bin/java -Xmx384m -Xminf0.01 -Xmaxf0.4 -Xbootclasspath/
#kill -9 471272 381170
#/opt/tivoli/ep/bin/lwistart.sh
now everything works as expected.
Regards
Hara再来评个论顺便得瑟下~
关于 在 IBM Support Assistant Workbench 4.1 的资源管理器中无法浏览代理的系统目录。
重启没能解决问题最后倒是重新安装agent及agentManager后问题解决了。在配置过程中需要注意的地方如下：
1, 俩台服务器要互相域名解析
2，如果Workbench 是安装在windows上，那么同样需要在hosts中解析agent及agentManager的域名，windows中 C:\WINDOWS\system32\drivers\etc
3，确保agent 服务器上的9510端口处于监听状态。
这里还有个问题：
在使用Agent进行远程收集数据选项中，在选择收集器里选择系统下拉列表仍然为空。求指导，不甚感激！
