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4 replies Latest Post - ‏2013-01-30T08:49:47Z by Novikov_Alexander
senthilwinin
senthilwinin
1 Post
ACCEPTED ANSWER

Pinned topic ds4700 Logical Drive not on preferred path due to ADT/RDAC failover

‏2010-08-19T07:52:21Z |
getting error

Date/Time: 8/16/10 4:38:47 PM
Sequence number: 8151
Event type: 4011
Event category: Error
Priority: Critical
Description: Logical Drive not on preferred path due to ADT/RDAC failover
Event specific codes: 0/0/0
Component type: Controller
Component location: Controller in slot A
Logged by: Controller in slot A

Raw data:
4d 45 4c 48 03 00 00 00 d7 1f 00 00 00 00 00 00
11 40 18 01 3f 1c 69 4c 00 00 00 00 00 00 00 00
00 00 00 00 01 00 00 00 08 00 00 00 08 00 00 00
ff ff ff ff 00 00 00 00 94 91 ce 03 1c 4b 32 00
ac 31 72 11 30 00 00 00 40 ff 34 00 00 00 00 00
ac 31 72 11 b8 a3 35 00 3c 36 1c 00 ee ee ee ee
ee ee ee ee 00 00 00 00 a4 90 ce 03 ac 24 05 00
01 00 00 00 00 00 00 00 00 00 00 00
Date/Time: 8/16/10 4:37:32 PM
Sequence number: 8150
Event type: 5023
Event category: Command
Priority: Informational
Description: Controller return status/function call for requested operation
Event specific codes: 1/5a/0
Component type: Controller Firmware
Component location: None
Logged by: Controller in slot B

Raw data:
4d 45 4c 48 03 00 00 00 d6 1f 00 00 00 00 00 00
23 50 30 00 f4 1b 69 4c 00 00 00 00 00 80 00 00
00 00 00 00 03 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 01 01 0c 00 00 00 08 00 14 08
5a 00 00 00 01 00 00 00
Date/Time: 8/16/10 4:37:32 PM
Sequence number: 8149
Event type: 502A
Event category: Command
Priority: Informational
Description: Assign logical drive ownership
Event specific codes: 0/0/0
Component type: Logical Drive
Component location: Logical Drive HCM_PROD_LUN2
Logged by: Controller in slot B

Raw data:
4d 45 4c 48 03 00 00 00 d5 1f 00 00 00 00 00 00
2a 50 3d 00 f4 1b 69 4c 03 00 00 10 00 00 00 00
03 00 00 00 03 00 00 00 0d 00 00 00 0d 00 00 00
1a 00 00 00 00 48 00 43 00 4d 00 5f 00 50 00 52
00 4f 00 44 00 5f 00 4c 00 55 00 4e 00 32 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
01 00 00 00 00 00 01 00 00 00 00 00
Date/Time: 8/16/10 4:37:32 PM
Sequence number: 8148
Event type: 210A
Event category: Internal
Priority: Informational
Description: Controller cache not enabled or was internally disabled
Event specific codes: 0/0/0
Component type: Controller
Component location: Controller in slot B
Logged by: Controller in slot B

Raw data:
4d 45 4c 48 03 00 00 00 d4 1f 00 00 00 00 00 00
0a 21 48 00 f4 1b 69 4c 00 00 00 00 00 00 00 00
00 00 00 00 04 00 00 00 08 00 00 00 08 00 00 00
ff ff ff ff 01 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
01 00 00 00 00 00 01 00 00 00 00 00
Date/Time: 8/16/10 4:37:16 PM
Sequence number: 8147
Event type: 210A
Event category: Internal
Priority: Informational
Description: Controller cache not enabled or was internally disabled
Event specific codes: 0/0/0
Component type: Controller
Component location: Controller in slot A
Logged by: Controller in slot A

Raw data:
4d 45 4c 48 03 00 00 00 d3 1f 00 00 00 00 00 00
0a 21 48 00 e4 1b 69 4c 00 00 00 00 00 00 00 00
00 00 00 00 04 00 00 00 08 00 00 00 08 00 00 00
ff ff ff ff 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
01 00 00 00 00 00 00 00 00 00 00 00
pls help to close
Updated on 2013-01-30T08:49:47Z at 2013-01-30T08:49:47Z by Novikov_Alexander
  • srg7628
    srg7628
    1 Post
    ACCEPTED ANSWER

    Re: ds4700 Logical Drive not on preferred path due to ADT/RDAC failover

    ‏2010-12-16T06:38:26Z  in response to senthilwinin
    Hi Senthil,

    We too getting the same alert message from our DS4700. Please let us know if in case you have done some workaround/permenant fix.

    Thanks
  • mdornfeld
    mdornfeld
    5 Posts
    ACCEPTED ANSWER

    Re: ds4700 Logical Drive not on preferred path due to ADT/RDAC failover

    ‏2013-01-29T15:52:49Z  in response to senthilwinin
    I'm getting the same thing now. Did either of you ever figure out what was causing this?
    • Berniebgbb
      Berniebgbb
      83 Posts
      ACCEPTED ANSWER

      Re: ds4700 Logical Drive not on preferred path due to ADT/RDAC failover

      ‏2013-01-30T05:42:05Z  in response to mdornfeld
      mdornfeld,

      These issues are generally caused by incorrect configuration with respect multi-pathing.

      So look to see which LUN's are effected, check which hosts access those specific LUN's and review your multi-pathing configuration.

      If that all looks OK then you can start to look at possibly dodgy cable / switch / SFP... and so on...

      This post may help with more detail --> see my post bottom of page.
      https://www.ibm.com/developerworks/forums/thread.jspa?threadID=367828&start=0&tstart=135

      bernie
    • Novikov_Alexander
      Novikov_Alexander
      1404 Posts
      ACCEPTED ANSWER

      Re: ds4700 Logical Drive not on preferred path due to ADT/RDAC failover

      ‏2013-01-30T08:49:47Z  in response to mdornfeld
      Dear Matt,

      could you provide DS Support Data of your DS4700.

      Regards,
      Alexander Novikov
      Russia, Moscow