Topic
  • 7 replies
  • Latest Post - ‏2014-03-25T00:32:16Z by Mr.Moe
H4uke
H4uke
11 Posts

Pinned topic Chassis S: I/O Module 03 requires user attention.

‏2010-05-26T07:39:49Z |
Hi.
I always have a problem with SAS/RAID Modules in a Chassis S.
Everytime when i put them into the Chassis, I get these Warnings:
I/O Module 03 requires user attention.
I/O Module 04 requires user attention.
The tips of IBM helps nothing.
I have no other errors.
Normaly the error stops when I reseat the I/O Module for several time, but sometimes the error doesn't stop.
I don't know what to do here, caus I have this error EVERYTIME!
Maybe you know this error and have an idea to solve it.

Regards,
H4uke
Updated on 2011-03-28T14:35:19Z at 2011-03-28T14:35:19Z by JacksonGranado
  • H4uke
    H4uke
    11 Posts

    Re: Chassis S: I/O Module 03 requires user attention.

    ‏2010-06-02T06:15:53Z  
    nobody have an idea? :-(
  • helios99
    helios99
    5 Posts

    Re: Chassis S: I/O Module 03 requires user attention.

    ‏2010-06-12T08:17:51Z  
    Telnet to your RAID controller and issue this command -- "alert -get" without the quotes. You will see the cause of the error and be sure to get the code error number. Then using the manual installation of the controller go to troubleshooting and look for the error code that you have in your server and you can find the guide there.

    Be sure to reply after you've done this.
  • aoreo
    aoreo
    5 Posts

    Re: Chassis S: I/O Module 03 requires user attention.

    ‏2010-10-12T15:04:27Z  
    Hi, has anyone found a solution for this? I'm having the same issue and IBM Support has not been too useful.

    I telnet to the IP of the switch module, and the "alert -get" command says illegal command.

    Do I need to use putty? I am just telneting via Windows command line.
  • AntonioF
    AntonioF
    2 Posts

    Re: Chassis S: I/O Module 03 requires user attention.

    ‏2010-10-19T16:06:04Z  
    Make sure you log onto the RSSM RAID Controller and not the SAS Switch (different IPs)
  • JacksonGranado
    JacksonGranado
    4 Posts

    Re: Chassis S: I/O Module 03 requires user attention.

    ‏2011-03-28T14:35:19Z  
    Man, i got the same error here,
    i'm working in a project with 65 BC-S chassis,
    almost all they got this errors.
    The only way I found to fix it, is doing a mapping of some volume,
    i create a pool~volume and map to the blade servers...

    The ibm does not contains informations about it, but so far
    this solve my problem.

    Try this.
  • jackR
    jackR
    1 Post

    Re: Chassis S: I/O Module 03 requires user attention.

    ‏2014-03-04T18:56:11Z  

    Thanks JacksonGranado  for tip on creating pool, that solved the problem (Chassis S: I/O module 03/04 requires user attention. )  I was having.

    The alert -get in the RSSM  CLI was helpful getting other needed information and there was information about no available groups, but I had not made the connection.    There was an errata with our RSSM about firmware mis-match that had we had to apply too.   

    Seems odd that a pool must be created during initial setup or that you are not instructed to do so as part of the setup.

     

  • Mr.Moe
    Mr.Moe
    21 Posts

    Re: Chassis S: I/O Module 03 requires user attention.

    ‏2014-03-25T00:32:16Z  

    Did you resolve your issue?