Topic
  • 1 reply
  • Latest Post - ‏2010-05-03T17:10:53Z by aktakeda
SystemAdmin
SystemAdmin
41 Posts

Pinned topic FAP Installation : Error while installing FAPNTService.exe

‏2010-04-29T09:44:41Z |
Hi

We are trying to install Financial Analytics Publisher service of Cognos Controller 8.5 and are stuck with the below error.



Running a transacted installation.

Beginning the Install phase of the installation.
See the contents of the log file for the G:\Program Files\cognos\c8\server\FAP\FAPNTService.exe assembly's progress.
The file is located at G:\Program Files\cognos\c8\server\FAP\FAPNTService.InstallLog.

An exception occurred during the Install phase.
System.ComponentModel.Win32Exception: No mapping between account names and security IDs was done

The Rollback phase of the installation is beginning.
See the contents of the log file for the G:\Program Files\cognos\c8\server\FAP\FAPNTService.exe assembly's progress.
The file is located at G:\Program Files\cognos\c8\server\FAP\FAPNTService.InstallLog.

The Rollback phase completed successfully.

The transacted install has completed.



Application and Database Information :

OS - Microsoft Windows Server 2003 SP2

Controller - Version 8.5 FP1

Database - SQL Server 2005

TM1 - Version 9.4.1 32-bit for Windows

Would really appreciate any help in resolving this error.

Regards
Gaurav
Updated on 2010-05-03T17:10:53Z at 2010-05-03T17:10:53Z by aktakeda
  • aktakeda
    aktakeda
    9 Posts

    Re: FAP Installation : Error while installing FAPNTService.exe

    ‏2010-05-03T17:10:53Z  
    GauravGrewal , I'm not sure, but when you're installing do you have to specify an user?
    Did you check if it's being used as local or from a domain? .\Username or Domain\Username