Topic
  • 7 replies
  • Latest Post - ‏2012-08-30T12:52:52Z by sheky
Ed Odufeso
Ed Odufeso
8 Posts

Pinned topic Fastback Mount

‏2010-03-28T16:53:59Z |
Trying to start up the fastback mount on windows 2003 server, the gui does not display? Is this included with the try and buy code?
Updated on 2012-08-30T12:52:52Z at 2012-08-30T12:52:52Z by sheky
  • SystemAdmin
    SystemAdmin
    68 Posts

    Re: Fastback Mount

    ‏2010-03-28T18:38:56Z  
    Hi, the FB mount is included with the FastBack Try & Buy code. It is a red windows tray icon in the lower right part of the taskbar, and will open up a gui when you click it. You need to be local to the system (if connecting via RDC use the /console or /admin flag with mstsc.exe) to see and use the icon. If your permissions are setup to restrict what local system account can access, this may also affect your ability to bring up the GUI.

    -Christopher
  • Ed Odufeso
    Ed Odufeso
    8 Posts

    Re: Fastback Mount

    ‏2010-03-28T19:40:52Z  
    Hi, the FB mount is included with the FastBack Try & Buy code. It is a red windows tray icon in the lower right part of the taskbar, and will open up a gui when you click it. You need to be local to the system (if connecting via RDC use the /console or /admin flag with mstsc.exe) to see and use the icon. If your permissions are setup to restrict what local system account can access, this may also affect your ability to bring up the GUI.

    -Christopher
    Thanks for that info. Yep i was RDPing, so used the /console, and viola the icon was present.
  • go2gym
    go2gym
    6 Posts

    Re: Fastback Mount

    ‏2011-07-07T18:46:55Z  
    Is there anything else that would cause the icon to not be there?

    I don't have it on the FB server, or the FB client machines. On both, Fastback Mount service has been started with system account, and I've also tried using my admin account.

    I've tried both the /console and the /admin switch. Nothing works.

    Any ideas?
  • go2gym
    go2gym
    6 Posts

    Re: Fastback Mount

    ‏2011-07-07T18:59:58Z  
    • go2gym
    • ‏2011-07-07T18:46:55Z
    Is there anything else that would cause the icon to not be there?

    I don't have it on the FB server, or the FB client machines. On both, Fastback Mount service has been started with system account, and I've also tried using my admin account.

    I've tried both the /console and the /admin switch. Nothing works.

    Any ideas?
    It works if I run it from command line with the -notservice option, but I need it running as a service.
  • DavidMcClelland
    DavidMcClelland
    11 Posts

    Re: Fastback Mount

    ‏2011-07-12T13:28:39Z  
    There's a bug with certain levels of FastBack which may explain what you're experiencing, whereby the FastBack Mount GUI crashes - I came across this earlier in the year. Invoking FastBack Mount from the CLI does still work, however.

    Here's an example APAR - https://www-304.ibm.com/support/docview.wss?uid=swg1IC70641

    As I recall, a tell-tale sign was that lots of crash/dump files were created (possibly inside the FastBack Mount binaries directory) upon every failed attempt to open the GUI.

    Hope that helps,

    David Mc
    London, UK
  • MichaelSternberg
    MichaelSternberg
    24 Posts

    Re: Fastback Mount

    ‏2011-08-06T17:29:59Z  
    • go2gym
    • ‏2011-07-07T18:59:58Z
    It works if I run it from command line with the -notservice option, but I need it running as a service.
    Are you running in Windows Vista, Windows 7 or Windows 2008 ? In those OSes services are not allowed to interact with desktop (i.e. not allowed to present GUI). So Mount is running in two modes there. As a service it doesn't presents any GUI, but performs all requests sent from Administrative Command Line. When you're running Mount from "Start" menu - the service is automatically shut down and Mount is running as a regular application, presenting the GUI. When it closed, the service is restarted.
  • sheky
    sheky
    1 Post

    Re: Fastback Mount

    ‏2012-08-30T12:52:52Z  
    Hi, the FB mount is included with the FastBack Try & Buy code. It is a red windows tray icon in the lower right part of the taskbar, and will open up a gui when you click it. You need to be local to the system (if connecting via RDC use the /console or /admin flag with mstsc.exe) to see and use the icon. If your permissions are setup to restrict what local system account can access, this may also affect your ability to bring up the GUI.

    -Christopher
    It work fine with /admin too. thanks