Topic
  • 3 replies
  • Latest Post - ‏2014-04-28T10:51:28Z by gargneeraj
mailkartik
mailkartik
3 Posts

Pinned topic Error while installaing FileNet Capture Professional 5.2

‏2010-03-17T09:09:31Z |
Hi, Am trying to install Capture Professional 5.2 over an Windows XP box (SP 2) which has .Net framework 2.0 SP1 already installed. Although the installation happens successfully, however, when i try and lauch Capture professional (C:\Program files\FileNet\Capture\Programs\FnCaptureApp.exe), it throws an error message saying:

"FNCaptureFrame::initCapture():m_dispCaptureMgr.CreateDispatch()failed! Application terminating..."

Any idea what this means? I have tried to manually re-register all the Capture ocx files in the "C:\Program files\FileNet\Capture\Programs" folder and also adding them manually one by one to the Capture Manager but to no avail. I checked the registry settings in HKLM\Software\FileNet\Panagon Capture values and compared it to a settings in a machine where the same install ran successfully and found that the registry settings match exactly.

Any help would be appreciated as I would like to try every possible option before formatting the machine.

Thanks in advance.
Regards
Kartik.
Updated on 2011-12-22T05:51:50Z at 2011-12-22T05:51:50Z by SystemAdmin
  • SystemAdmin
    SystemAdmin
    42 Posts

    Re: Error while installaing FileNet Capture Professional 5.2

    ‏2011-12-22T05:50:26Z  
    hi frd, am having some doubts in installing capture proffesional, actually while installing capture ,it is asking to keep full text ocr and ADR cd (or) software, so my doubt is where can i get software? ,plz help me in doing this

    thanks in advance
    regards,
    Gurram
  • SystemAdmin
    SystemAdmin
    42 Posts

    Re: Error while installaing FileNet Capture Professional 5.2

    ‏2011-12-22T05:51:50Z  
    hi frd, am having some doubts in installing capture proffesional, actually while installing capture ,it is asking to keep full text ocr and ADR cd (or) software, so my doubt is where can i get software? ,plz help me in doing this

    thanks in advance
    regards,
    Gurram
  • gargneeraj
    gargneeraj
    1 Post

    Re: Error while installaing FileNet Capture Professional 5.2

    ‏2014-04-28T10:51:28Z  

    Try running Capture Professional as an administrator, it should fix the issue