Topic
  • 8 replies
  • Latest Post - ‏2012-04-27T17:04:53Z by Novikov_Alexander
SystemAdmin
SystemAdmin
4779 Posts

Pinned topic DS4700: Mixed Drive Types - Out of Compliance

‏2010-01-08T10:07:04Z |
Hello,

I recently installed 4 SATA drives in our DS4700. The storage system started to report "Mixed Drive Types - Out of Compliance". I replaced the drives with SAS drives, but the error won't go away. (All disks is now SAS) Does anyone know how to get rid of this error? I don't want to buy the feature, because we only use SAS drives. Something is out of sync.. Firmware version is 7.36.17.
Best regards.
Asbjørn Morell.
Updated on 2012-04-27T17:04:53Z at 2012-04-27T17:04:53Z by Novikov_Alexander
  • Novikov_Alexander
    Novikov_Alexander
    1409 Posts

    Re: DS4700: Mixed Drive Types - Out of Compliance

    ‏2010-01-09T17:05:09Z  
    Dear Asbjørn,

    could you provide DS4700 Support Archive. First of all we would check Recovery Guru's suggestion.

    Regards,
    Alexander Novikov
    Russia, Moscow
  • TerryGodwin
    TerryGodwin
    1 Post

    Re: DS4700: Mixed Drive Types - Out of Compliance

    ‏2010-03-03T15:22:17Z  
    This happened to me as well. The only fix for us was a reboot of the SAN. The recovery guru never had any options on how to clear the message. After the reboot, as was well.
  • SystemAdmin
    SystemAdmin
    4779 Posts

    Re: DS4700: Mixed Drive Types - Out of Compliance

    ‏2010-03-03T21:56:52Z  
    Please post an ASD from your machine (an All Support Data zip file).
  • aaamoto
    aaamoto
    2 Posts

    Re: DS4700: Mixed Drive Types - Out of Compliance

    ‏2012-02-14T03:56:50Z  
    DS 4800 the same situation, hope the reboot will helps me, because this error don`t go away... SATA drivers was inserted and after that replaced by SAS...
  • aldin5
    aldin5
    2 Posts

    Re: DS4700: Mixed Drive Types - Out of Compliance

    ‏2012-04-25T12:17:02Z  
    we have same problem. we have mix of FC and SATA disks and out of compliance error. we remove SATA disks and still have out of compliance, and there is only FC disks in storage. we try recheck in storage guru but out of comliance is still there. Is tehere any other option to remove this out od compliance warrning without storage reboot?
  • Novikov_Alexander
    Novikov_Alexander
    1409 Posts

    Re: DS4700: Mixed Drive Types - Out of Compliance

    ‏2012-04-25T17:46:48Z  
    • aldin5
    • ‏2012-04-25T12:17:02Z
    we have same problem. we have mix of FC and SATA disks and out of compliance error. we remove SATA disks and still have out of compliance, and there is only FC disks in storage. we try recheck in storage guru but out of comliance is still there. Is tehere any other option to remove this out od compliance warrning without storage reboot?
    Dear Aldin,

    could you provide DS4700 Support Archive.

    Regards,
    Alexander Novikov
    Russia, Moscow
  • aldin5
    aldin5
    2 Posts

    Re: DS4700: Mixed Drive Types - Out of Compliance

    ‏2012-04-27T13:19:27Z  
    Dear Aldin,

    could you provide DS4700 Support Archive.

    Regards,
    Alexander Novikov
    Russia, Moscow
    Hi Alexander,

    thank you for your reply, you can find attached requested file.

    thank you,
    aldin

    Attachments

  • Novikov_Alexander
    Novikov_Alexander
    1409 Posts

    Re: DS4700: Mixed Drive Types - Out of Compliance

    ‏2012-04-27T17:04:53Z  
    • aldin5
    • ‏2012-04-27T13:19:27Z
    Hi Alexander,

    thank you for your reply, you can find attached requested file.

    thank you,
    aldin
    Hi Aldin,

    optional Premium feature IBM DS4700 FC/SATA Enclosure Intermix p/n 41Y5217 is missed. Call to your local IBM sales representative for order this option.

    Overview - IBM TotalStorage DS4000 SATA disk drive options
    https://www-947.ibm.com/support/entry/myportal/docdisplay?lndocid=migr-61967

    Regards,
    Alexander Novikov
    Russia, Moscow