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14 replies Latest Post - ‏2013-06-26T03:44:21Z by roshmax
SystemAdmin
SystemAdmin
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Pinned topic Limiting the viewble levels of Classifications

‏2009-12-04T22:34:33Z |
Hello, my customer has defined a multi-level classification scheme for Service Requests. They only want the Self Service users to be able to see and select from the first two levels when they Classify the request. The Service Request Fulfilment team however need to see and select all levels.

How do I limit the Self Service users from seeing level 1 & 2?

Thx in advance,
Updated on 2012-09-11T13:16:59Z at 2012-09-11T13:16:59Z by SystemAdmin
  • jcwilson
    jcwilson
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    Re: Limiting the viewble levels of Classifications

    ‏2009-12-05T02:54:09Z  in response to SystemAdmin
    Hopefully, this idea will work. I haven't tested this. The xml snippit below came from this Link: http://www-01.ibm.com/support/docview.wss?uid=swg21381616

    <tree mboname="CLASSSTRUCTURE" id="associateClassification_tree" beanclass="psdi.webclient.beans.assetcat.AssociateSpecBean" width="600" height="250" openfirstlevel="false" maxchildren="1000" >

    I would try duplicating the entire dialog box and assign a new id just for the Self Service App. Set the maxchildren property on the tree tag to 1 (maybe 2). Modify the "Classify" menu item in Self Service to call this new dialog box vs the original.

    Please let me know how this works out for you.

    John
  • SystemAdmin
    SystemAdmin
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    Re: Limiting the viewble levels of Classifications

    ‏2009-12-07T02:09:05Z  in response to SystemAdmin
    Hi,
    I have done this and it is possible. The solution is too long to publish here. contact me and I can help you out. Send me your email.

    Hope this helps?,
    The Maximo Kid!.
    • SystemAdmin
      SystemAdmin
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      Re: Limiting the viewble levels of Classifications

      ‏2009-12-07T21:39:44Z  in response to SystemAdmin
      Hi MaximoKid, thx would very much appreciate a copy of the document you mentioned. Pls send to my email address brianl@ca.ibm.com

      Thx to you and john for your quick responses
    • SystemAdmin
      SystemAdmin
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      Re: Limiting the viewble levels of Classifications

      ‏2009-12-08T06:27:37Z  in response to SystemAdmin
      HI Maximkid ....I also have somewhat similar requirement could u also send that to my email suryanits@gmail.com
      • SystemAdmin
        SystemAdmin
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        Re: Limiting the viewble levels of Classifications

        ‏2009-12-08T17:31:53Z  in response to SystemAdmin
        Hi,
        Can you provide me with the requirement you are looking for?. THe above requirement requires a custom solution based upon the requirement that one group only sees two layers and another can see all the layers. I have a solution only for limiting a view to certain level of layers for all groups.

        Hope this helps?.
        The Maximo Kid!.
        • spoirier
          spoirier
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          Re: Limiting the viewble levels of Classifications

          ‏2009-12-08T21:50:29Z  in response to SystemAdmin
          Hi Folks,
          You should be able to use conditional expression manager to restrict access to the first 2 levels of your classification tree.

          Granted you’re using Maximo 7.x

          And, if you’re an IBM employee, you could always try your tools team internally
          • SystemAdmin
            SystemAdmin
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            Re: Limiting the viewble levels of Classifications

            ‏2009-12-08T22:14:50Z  in response to spoirier
            Hi,
            Spoirier is correct on both items.

            I am writing up a cond exp for this to post. Just haven't had the time today to get to it.

            The Maximo Kid
        • SystemAdmin
          SystemAdmin
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          Re: Limiting the viewble levels of Classifications

          ‏2009-12-18T08:57:50Z  in response to SystemAdmin
          Hi,

          I am looking for a similar requirement. I need to restrict user from seeing only certain classifications / classification trees.
          This is basically to enable only some set of users to raise ticket against a classification.

          Can you please mail me at tnarendr@in.ibm.com
          Thanks & Regards,
          Naren
          • ec3
            ec3
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            Re: Limiting the viewble levels of Classifications

            ‏2010-01-06T17:53:58Z  in response to SystemAdmin
            I also have a similar requirement. Would you mind sending me the documentation to implement this. Thanks Maximokid
            You can email me at vsugentleman@gmail.com.
            Thanks again
            • vaos
              vaos
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              Re: Limiting the viewble levels of Classifications

              ‏2010-01-07T09:31:10Z  in response to ec3
              Greetings,
              I also have exactly the same requirement - allow specific users to see only selected parts of the classification tree... MaximoKid, would you please be so kind and e-mail me your solution too? The mail is v.o@centrum.cz
              Thanks in advance, your help is greatly apreciated.
              V.
    • SystemAdmin
      SystemAdmin
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      Re: Limiting the viewble levels of Classifications

      ‏2012-09-11T13:16:59Z  in response to SystemAdmin
      Hi, Could you please send me the solution at yshali.ez@gmail.com

      Thanks
    • roshmax
      roshmax
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      Re: Limiting the viewble levels of Classifications

      ‏2013-06-26T03:44:21Z  in response to SystemAdmin

      COuld you send me the solution please sam.roshan@gmail.com

  • SystemAdmin
    SystemAdmin
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    Re: Limiting the viewble levels of Classifications

    ‏2010-03-16T11:31:15Z  in response to SystemAdmin
    Hi,

    I have the same requierment, can you send me the solution on FISHAQ@OGERSYSTEMS.COM

    Thanks Alot.
    • pmarie
      pmarie
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      Re: Limiting the viewble levels of Classifications

      ‏2010-06-23T13:21:51Z  in response to SystemAdmin
      I also need to filter classification tree for specific security groups and only in SR application. Could you please send me you document to philippe.marieATfr.ibm.com

      Thanks in advance