Topic
  • 1 reply
  • Latest Post - ‏2009-12-03T04:18:59Z by FileNet Developer
FileNet Developer
FileNet Developer
2 Posts

Pinned topic Email Template Changes not reflecting

‏2009-12-01T06:57:06Z |
I have changed the existing .msg files to make the changes in the out of the box email generated via FileNet workplace.
Then restarted the PE server through PTM.Is there any other thing that need to be done.The location for the .msg file is FNSW_LOC/sd/msg/1/stp_new.msg

The email generated is triggered as a notification when the participant was assigned a new step.
But the changes are not reflecting.
I also tried to completely remove that msg folder,and restrated the PE server.But the email is still sent as an notification in the same format.
I am stuck with this problem.If somebody have faced the same issue,Please let me know the solution.
Updated on 2009-12-03T04:18:59Z at 2009-12-03T04:18:59Z by FileNet Developer
  • FileNet Developer
    FileNet Developer
    2 Posts

    Re: Email Template Changes not reflecting

    ‏2009-12-03T04:18:59Z  
    Solution is to first select the language pack u made in PTM,and then check the checkbox update email templates and give the specified path of the templates, it will reload the templates and their changes in effect.