We are expecting problems installing the RMA Retail Extension version 2.5 for windows. When we ran the e:\dirpkgs\windows\rma4itd\setup.exe, the process open a new windows where it search the JVM 1.4.x and it close the process with the following messages:
A suitable JVM could not be found. Please run the program again using the option -is:javahome <JAVAHOME DIR>
We run again the process typing the option, but the problem persists.
- O.S: Windows 2003 server
- Machine: VMware
- Director: 6.1
- JRE: 1.4.2_19 of SUN