Topic
  • 3 replies
  • Latest Post - ‏2014-05-01T17:37:54Z by Rouffa
xseries.org
xseries.org
6 Posts

Pinned topic DS3000 - no response to CLI via serial connection

‏2009-09-01T15:58:46Z |
I've reproduced this on more than one submodel.

When we upgrade firmware to 7.35.41.00 or 7.35.41.02, we can no longer get the system to respond via a serial connection.
CTL-Break / SPACE works to autoset the speed.
We can see the information scrolling through when the system boots up.
CTL-B and CTL-C elicit no response.
The system still responds to Storage Manager.
No problems were experienced with the same hardware and earlier version of firmware.

Any thoughts on how to get the system to respond via serial connection?
Any other ways to do a sysWipe?
Updated on 2009-09-03T15:52:16Z at 2009-09-03T15:52:16Z by dp2itx
  • dp2itx
    dp2itx
    2 Posts

    Re: DS3000 - no response to CLI via serial connection

    ‏2009-09-03T15:52:16Z  
    we have the same problem. we will update you if we found any solution.
  • mtexter
    mtexter
    12 Posts

    Re: DS3000 - no response to CLI via serial connection

    ‏2014-04-04T18:59:58Z  

    Using Putty, if you send breaks and are able to reset the baud rate to say, 38400 (default i believe), try sending another break and pressing <Esc> to enter your login info (shellUsr, wy3oo&w4)  If it doesn't give you that prompt, but you still know your IPs, login via the DS storage manager program, right click the system and select "Execute Script".  try the following:  "set storageSubsystem resetConfiguration=true;"

    Should only do this obviously if you don't care about your data and/or configurations anymore, it's really quite destructive :)

  • Rouffa
    Rouffa
    6 Posts

    Re: DS3000 - no response to CLI via serial connection

    ‏2014-05-01T17:37:54Z  

    reboot ctrl one by one