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14 replies Latest Post - ‏2012-11-03T07:00:06Z by MPSERVICES
nithisha
nithisha
52 Posts
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Pinned topic Unable to logon to Workplace XT

‏2009-07-20T09:57:26Z |
Hi all,

I have installed Content Engine 4.5 and Workplace XT 1.1.3, but when I open Workplace XT, it shows up like the screen shot I have attached, and when I try to login, nothing happens. Can someone please tell me what could be the problem.
Updated on 2012-11-03T07:00:06Z at 2012-11-03T07:00:06Z by MPSERVICES
  • SystemAdmin
    SystemAdmin
    199 Posts
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    Re: Unable to logon to Workplace XT

    ‏2009-07-20T10:25:41Z  in response to nithisha
    Hi,

    Follow carefully chapter: Task 8a: Deploy IBM FileNet Workplace XT (WebSphere) from WPXT install guide!

    Is a problem related with application roles!
    • nithisha
      nithisha
      52 Posts
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      Re: Unable to logon to Workplace XT

      ‏2009-07-20T13:24:53Z  in response to SystemAdmin
      Hi,
      thanks for the advice,also let me know if I can deploy workplace and workplace xt on a single websphere profile.
      • nithisha
        nithisha
        52 Posts
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        Re: Unable to logon to Workplace XT

        ‏2009-07-20T13:32:27Z  in response to nithisha
        I actually tried to install workplace on a different websphere profile from that of workplace xt. But then it turns out that I cannot login to either the workplace or workplace xt now. I get the following error when i Login to workplace xt now.

        SRVE0232E: Internal Server Error.
        Exception Message: [Filter AE SecurityCheckFilter]: filter is unavailable.

        Filter AE SecurityCheckFilter: filter is unavailable.

        IBM WebSphere Application Server
        • SystemAdmin
          SystemAdmin
          199 Posts
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          Re: Unable to logon to Workplace XT

          ‏2009-07-20T20:07:46Z  in response to nithisha
          Hi,

          I had installed a demo box with Workplace and Workplace XT installed on the same profile. When you want to use another profile, you need to configure that profile. Basically you need to copy almost all settings from the first profile to second one.

          Don't do the same mistake like me! Follow the documentation carefully!

          P.S. If you want to setup Workplace to use container authentication: follow the documentation extremely carefully!
          • nithisha
            nithisha
            52 Posts
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            Re: Unable to logon to Workplace XT

            ‏2009-07-21T05:30:15Z  in response to SystemAdmin
            Hi,

            Ok fine, and do you mean it is also possible to deploy both of them on the same websphere profile?
            • SystemAdmin
              SystemAdmin
              199 Posts
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              Re: Unable to logon to Workplace XT

              ‏2009-07-21T06:25:05Z  in response to nithisha
              Hi,

              I have a one box machine on AIX 5.3, WAS 6.1, TDS 6.3, DB2 9.5, CE 4.5, CSE 4.5, PE 4.5, AE 4.5, WPXT 1.1.3.5 and eForm.

              On WAS I have only one profile on which I had deployed CE, Workplace and Workplace XT.

              P.S. This type of installation is recommended only for demo purpose!
              • nithisha
                nithisha
                52 Posts
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                Re: Unable to logon to Workplace XT

                ‏2009-07-21T06:50:06Z  in response to SystemAdmin
                Ok, I get it. Now I have uninstalled the workplace, so only workplace xt resides on my websphere profile. But I am still unable to login to workplace xt. I have cross checked all the security configuration. I continue to get the error as below.So please let me know what could be the problem.

                SRVE0232E: Internal Server Error.
                Exception Message: [Filter AE SecurityCheckFilter]: filter is unavailable.

                Filter AE SecurityCheckFilter: filter is unavailable.

                IBM WebSphere Application Server
                • nithisha
                  nithisha
                  52 Posts
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                  Re: Unable to logon to Workplace XT

                  ‏2009-07-25T14:14:44Z  in response to nithisha
                  When I try to deploy both workplace and workplact xt on the same websphere profile, I get an error while signing into workplace xt. I have attached that screen shot. Please help me out.
                  • nithisha
                    nithisha
                    52 Posts
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                    Re: Unable to logon to Workplace XT

                    ‏2009-07-27T09:27:51Z  in response to nithisha
                    Hi,

                    Since we are working real time now, I would like to know more about deploying both of them on separate profiles.
                    Since you asked me to configure another Websphere profile similar to the profile where I have deployed the workplace. Does this mean I need to create even the datasources all over again. Can you please throw more light on this.
            • ihsblog
              ihsblog
              1 Post
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              Re: Unable to logon to Workplace XT

              ‏2010-03-26T00:47:01Z  in response to nithisha
              hi it is possible only cluster deployment only.
              • googlian
                googlian
                3 Posts
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                Re: Unable to logon to Workplace XT

                ‏2010-06-22T14:26:25Z  in response to ihsblog
                I am also facing this issue.
                SRVE0232E: Internal Server Error.
                Exception Message: [Filter AE SecurityCheckFilter]: filter is unavailable.
                Filter AE SecurityCheckFilter: filter is unavailable.

                Env:
                WAS 6.1.0.17
                P8 4.5.1
                XT 1.1.4 FP 3
                on same WS profile - AE and XT using same CPs, OS

                XT Logs:
                2010-06-22 13:58:31,614 ERROR ebContainer : 3 CryptoHelper.java:93 EncryptionException:getCipher() - throw Problem initializing encryption/decryption with keyId 1b1c1081, size 256 bits. java.home=D:\Programs\IBM\WebSphere\AppServer\java\jre. Cause: java.security.InvalidKeyException: Illegal key size or default parameters
                com.filenet.wcm.api.EncryptionException: Problem initializing encryption/decryption with keyId 1b1c1081, size 256 bits. java.home=D:\Programs\IBM\WebSphere\AppServer\java\jre. Cause: java.security.InvalidKeyException: Illegal key size or default parameters
                at com.filenet.wcm.api.impl.CryptoHelper.getCipher(CryptoHelper.java:93)
                at com.filenet.wcm.api.impl.CryptoHelper.doEncryptOrDecrypt(CryptoHelper.java:104)
                at com.filenet.wcm.api.impl.SessionImpl.getTokenSymmetric(SessionImpl.java:771)
                at com.filenet.wcm.api.impl.SessionImpl.getToken(SessionImpl.java:741)
                at com.filenet.ae.toolkit.server.util.credentials.UserTokenUtil.getUserToken(UserTokenUtil.java:131)
                at com.filenet.ae.toolkit.server.servlet.filter.SecurityCheckFilter.doFilter(SecurityCheckFilter.java:50)
                at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)

                Please let me know how I could resolve this issue.
                • SystemAdmin
                  SystemAdmin
                  199 Posts
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                  Re: Unable to logon to Workplace XT

                  ‏2010-06-30T01:08:16Z  in response to googlian
                  This crypto-related exception is probably not related to the other stuff in this thread. It looks like you have specified maximum strength crypto keys (I think that's one of the questions during install) but you might not have the unlimited strength crypto policy files in your JRE.

                  This link should help you get started on resolving that: https://www.ibm.com/developerworks/java/jdk/security/
                  • googlian
                    googlian
                    3 Posts
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                    Re: Unable to logon to Workplace XT

                    ‏2010-07-07T18:48:51Z  in response to SystemAdmin
                    This issue has been resolved.
                    Reinstall of JCE for Java 1.4+ (in Appserver JRE) works like a charm.

                    Thanks WJ.
                  • MPSERVICES
                    MPSERVICES
                    1 Post
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                    Re: Unable to logon to Workplace XT

                    ‏2012-11-03T07:00:06Z  in response to SystemAdmin
                    Hi.. Thank You very much..issue solved.. after replacing the two jars (local_policyand US_export_policy) in C:\Program Files\IBM\WebSphere\AppServer\java\jre\lib\security path.