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2 replies Latest Post - ‏2009-08-16T14:24:13Z by gigel
gigel
gigel
2 Posts
ACCEPTED ANSWER

Pinned topic Error when trying to log on Information Server Console 8.1

‏2009-07-03T10:47:10Z |
Hi

I experienced the following error after installing Information Server Console 8.1 on my windows xp sp2 workstation when I try to log on Information Server Console:
"Internal Error: - Failed to load the Java Virtual Machine. The most common cause of this error is a failure of Java virtual machine to allocate enough memory" Check the memory settings in ......\proxy xml.
I attached proxy.xml for your documentation. Besides my workstation has 4 Gb RAM and Sun Java Runtime Environment v 6.0_11.

"Other possible reasons for this failure are that one or more JARS are not present or some other configuration problem exists." Not very disclosing I suppose ...

I set the environment variables : XMOG_TRACE_LEVEL= Verbose and XMOG_TRACE_FILE=c:\xmogtrace.txt, tried to log on again, but no file or information is generated on c:\xmogtrace.txt and the error is the same.

You are kindly asked to help me solving this issue.
Thank you in advance.
Updated on 2009-08-16T14:24:13Z at 2009-08-16T14:24:13Z by gigel
  • SystemAdmin
    SystemAdmin
    61 Posts
    ACCEPTED ANSWER

    Re: Error when trying to log on Information Server Console 8.1

    ‏2009-07-29T17:27:27Z  in response to gigel
    Please see the following technote in ibm.com which discusses solution for this issue:
    http://www-01.ibm.com/support/docview.wss?rs=14&uid=swg21370513

    Thanks.
    • gigel
      gigel
      2 Posts
      ACCEPTED ANSWER

      Re: Error when trying to log on Information Server Console 8.1

      ‏2009-08-16T14:24:13Z  in response to SystemAdmin
      Thank you a lot for your answer.
      The problem was solved by changing the setting for MaxHeapSize from 384 to 284 on proxy.xml file.