We would appreciate your help in building a more robust, efficient, and client-focused IBM Electronic Support system by filling out this questionnaire as completely as possible.
It should take only five to ten minutes to complete, but the results will help us make your IBM Support experience the best it can be.
Click here to take the new IBM Support Survey.
Thank you very much for your help,
Patrick W. O'Connor
eSupport Project Manager
Rational Client Support
IBM Software Group
firstname.lastname@example.org | http://ibm.com/rational/support/