Pinned topic documents are not printing
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Unanswered question This question has not been answered yet.
My husband has documents done in pureedge/lotus viewer that he needs to print but everytime we try we get a error message. Something about end page printer failed. What could be causing this? We updated the printer driver to no avail, is there a driver that needs to be updated for the program and if so where can we find it? We thought we updated it last night, but its still not working.
Updated on 2009-03-08T14:04:29Z at 2009-03-08T14:04:29Z by SystemAdmin
Ryan_Guenther 060000V8B1163 Posts
Re: documents are not printing2009-03-02T23:14:51ZThis is the accepted answer. This is the accepted answer.Can you print from other programs like Notepad or MS Word?
If so, are you getting an error dialog from the Viewer? Click on "details" and paste the error log here.
SystemAdmin 110000D4XK1860 Posts
Re: documents are not printing2009-03-08T14:04:29ZThis is the accepted answer. This is the accepted answer.
- Ryan_Guenther 060000V8B1
This is the error that pops up:
Sun Mar 08 09:59:54 2009 0 Viewer : Printer Driver's EndPage() Failed
at PRINT ERROR(.\src\FormViewer\PrintEngine\CPrintEngine.cpp1960 Tue Oct 21 07:03:37 2008):2536:8
I have tried this on my windows desktop with 32 bit security and it works fine with the printer. So I am thinking it has something to do with the security settings or something of that nature.