I have just installed Cognos Controller 8.2. On the machine I already have Cognos BI 8.2 and Cognos Planning 8.2.
Upon installation, I accessed Controller from my Cognos Connection portal. I am prompted to key in my username and password as well as the account type and period. I used ADM and kbs as per the manual.
When validating, I get a message saying 'You must run Optimize Database before proceeding.'
Clicking on OK, I get the Controller interface. Under Maintain->Database, the Optimize option is disabled. I cannot seem to optimize my database.
Moreover, when I click on my excel link on my toolbar, I get the following error:
'CoCreateInstance(ControllerXLDisp.MsgPusher) failed with 0x80131700'