Hi, I am following the instructions for collecting the topology info and then import it into VCE, but I cannot see and thus, select, the Visual Configuration Explorer Topology Collector in the Collectors view of the Analyze Problem task (I can see the collectors for the rest of the products and the System Collectors)
I am running ISA Blue 4.0.02.02-blue.02 and the VCE 126.96.36.199811041219 product and add-on seem to be correctly installed, the VCE starts ok, etc.
Any hint ?
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1 reply Latest Post - 2008-11-26T13:08:21Z by bdelima
Pinned topic Unable to find Visual Configuration Explorer in the Collectors window
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Updated on 2008-11-26T13:08:21Z at 2008-11-26T13:08:21Z by bdelima
bdelima 120000PCMS124 PostsACCEPTED ANSWER
Re: Unable to find Visual Configuration Explorer in the Collectors window2008-11-26T13:08:21Z in response to jsjHi,
The Topology Collector is a separately installed add-on.
1. If you are running ISA for the first time, the Find New Product Add-Ons Wizard will be displayed automatically. (You can also add, update, and remove add-ons via the selections on the Update menu.) To install new add-ons afterwards, use "Update->Find new->Product add-ons".
2. On the Product Add-Ons page, select (at a minimum) Others > Visual Configuration Explorer Topology Collector. Then click Next.
If the Topology Collector says it's already installed, uninstall it and reinstall again. To uninstall, use "Update->Manage installed add-ons". Expand "Installed product add-ons". Select the Topology Collector and then the "uninstall" task.