I am trying to get an OEM version of Tivoli CDP (22.214.171.124) to work on a Windows XP Pro machine.
It all seems to install fine although the settings wizard doesn't appear.
I get the CDP icon in the system tray but as soon as I roll the mouse across it it disappears.
If I try and use CDPforFilesSvc in the startup folder nothing happens and I don't have FilepathSrv.exe running in Task Manager.
If I try accessing CDP via "Start/All Programs/Tivoli/CDP for Files/IBM Tivoli Contiuous Data Protection for Files" my browser starts but I get a Page Load Error with "Firefox can't establish a connection to the server at localhost:9003."
I've also seen that there is an update to version 126.96.36.199 but when I download it it will not install as it detects that I have an OEM version, is there a similar update for the OEM version?
Re: OEM Tivoli CDP won't start2008-06-18T12:23:32ZThis is the accepted answer. This is the accepted answer.Purchased via Digital River - download email as below.
Original Message<hr />
From: IBM Corporation <email@example.com>
To: Alan Parry <firstname.lastname@example.org>
Sent: Monday, June 16, 2008 2:20 PM
Subject: Your Order for IBM Tivoli Continuous Data Protection for Files
IBM Tivoli Continuous Data Protection for Files (14237-1) Support E-Mail: email@example.com
The product may be downloaded from:
Click here <http://wgt.digitalriver.com/wgt/9ae15daa864bfb4c/3679f8e8ed9c91134d79444590
I have not had any version of CDP installed previously.
Re: OEM Tivoli CDP won't start2008-07-07T18:45:54ZThis is the accepted answer. This is the accepted answer.
- SystemAdmin 110000D4XK
Default port 9003 that CDP listens on is already in use.
If the Tivoli CDP for Files service does not start with the following error, or similar errors, in the event viewer:
EVENT ID: 6008 During socket bind operation, failed; Reason: There are no more files.
This maybe caused by the default port 9003 in use by another application. To display all the current connections and listening ports:
Click Start->Run, type cmd and click OK
Enter the netstat -a -b > out.txt
When the command finishes look through the out.txt file to determine if 9003 is in use.
To change the port that the CDP daemon uses, the Windows registry will need to be modified:
To start the Registry Editor, select Start->Run, type regedit, and click OK
On the left hand side locate:
Right-click on FpPort, a DWORD value, and select Modify.
Select Decimal and enter an unused port number( for example 9005) which can easily be verified in the out.txt from the netstat command above.
After making the change , open the Task Manager and kill the filepathsrv.exe process if it is running then
go to Start->All Programs->Statup->CDPForFilesSrv to start the daemon again.
Re: OEM Tivoli CDP won't start2011-11-29T15:20:19ZThis is the accepted answer. This is the accepted answer.Hello, I have a similar problem. I have an OEM version 188.8.131.52 (got it via Digital River, since I was not able to get it directly from IBM) and:
1) upon restart FilePathSrv starts normally and looks working
2) after terminating the task and restarting, it does not start again (run normally and as admin - no difference), there is no FilePathSrv.exe process in the TaskManager (even displaying all tasks), nor the web page works
3) tried to turn trace on - only for mask=ALL device=FILE it produces cca 50000 messages to System Event Log, other opions looks to do nothing (incl. device=FILELOG)
Q1: What can be wrong? How to correct it or at least how to get any reasonable log?
Q2: How to get an update (3.1.9) - normal update complains, that it cannot patch OEM version.
Re: OEM Tivoli CDP won't start2011-11-30T02:22:46ZThis is the accepted answer. This is the accepted answer.
- vranoch 270000QQ0W
Are you trying to install the OEM version on your Win7 64bit machine from the other post? Was this a clean 64 install or an overinstall?
Why did you have to terminate the task and restart?
You can install dbgview from sysinternal http://technet.microsoft.com/en-us/sysinternals/bb896647
Extract dbgview.exe from the zip and start that up. Then do fpa trace mask=fpa,replt,html device=screen
See if that gives you more info to go on.
You need the 3.1.9 OEM patch now that you installed and OEM version.
Re: OEM Tivoli CDP won't start2011-11-30T12:23:30ZThis is the accepted answer. This is the accepted answer.Hi,
Yes, it is that new x64 Win7 machine. It should be a clean install (I uninstalled previous version and installed, reboot and installed the new one). The install process performed without any errors and warnings.
1) run dbgview, checked Kernel (i wonder whether it can catch x64 events since it has only Capture Win32 option)
2) entered fpa trace mask=fpa,replt,html device=screen
3) entered FilePathSrv.exe
4) only one line appeared in DbgView: 6440 ForFileServer 0
5) after some time entered fpa trace mask=""
Where can I obtain 3.1.9 OEM update?
Re: OEM Tivoli CDP won't start2011-12-01T02:11:48ZThis is the accepted answer. This is the accepted answer.
- vranoch 270000QQ0W
When you say you entered Filepathsrv.exe what do you mean?
If you are starting it from the cmd window change directory to the install directory and then enter: Filepathsrv.exe -d
Can you email me your fpa.txt file, fpinstall.log, System Event log and Application log. Here is my email: firstname.lastname@example.org
Re: OEM Tivoli CDP won't start2011-12-01T21:18:53ZThis is the accepted answer. This is the accepted answer.
- SystemAdmin 110000D4XK
the problem is solved - it was caused by not calling the FilePathSrv.exe with the "-d" option. Sorry for that :-(. Now it looks working - currently the initial backup is running. Thanks for the hint.
A question still remains where to get the OEM update - I had no idea that any "nonstandard" version is offered.