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SystemAdmin
SystemAdmin
510 Posts

Pinned topic WCC-Websphere Customer Center-The installation errors!

‏2008-06-03T08:33:10Z |
I’m sorry to disturb you! But I have a problem with WCC installation. I installed all of components required by WCC V7.0.1 (RedHat Linux AS4 U3, WAS ND V6.0.2.17, Oracle 10.2.0.3, …). When I was installing WCC following the WCC’s Installation guide, at the Select the WAS’s profile step, there was not any profiles displayed in dialog box. I continued to install the WCC product and I received some errors like this:

(May 30, 2008 5:08:10 PM), Install, com.installshield.wizardx.panels.CustomDialog, err, java.lang.NullPointerException
STACK_TRACE: 14
java.lang.NullPointerException
at com.installshield.ui.controls.swing.SwingComboBox.getSelectedValue(Unknown Source)
at com.ibm.wcc.installer.assembly.was.app.event.dialog.swing.PanelreadWASTopologyCUS.queryExitreadWASTopologyCUS(PanelreadWASTopologyCUS.java:112)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java(Compiled Code))
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java(Compiled Code))
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java(Compiled Code))
at java.lang.reflect.Method.invoke(Method.java(Compiled Code))
at com.installshield.event.ActionSequenceEngine$ActionTask.invokeJavaMethod(Unknown Source)
at com.installshield.event.ActionSequenceEngine$ActionTask.executeAction(Unknown Source)
at com.installshield.event.ActionSequenceEngine$ActionTask.run(Unknown Source)
at com.installshield.event.ThreadPool.run(Unknown Source)
at java.lang.Thread.run(Thread.java:570)

(May 30, 2008 5:16:21 PM), Install, com.installshield.product.actions.AntProcessor, err, An error occurred and product installation failed. Look at the log file /opt/WCC/wcc_was_enterprise_app_assembly_log.txt for details.
(May 30, 2008 5:16:21 PM), Install, com.installshield.product.actions.AntProcessor, err, ProductException: (error code = 601; message="err"; additional data = [/tmp/ismp001/build.xml:237: WSProfileException profileName=Default])
STACK_TRACE: 26
ProductException: (error code = 601; message="err"; additional data = [/tmp/ismp001/build.xml:237: WSProfileException profileName=Default])
at com.installshield.product.actions.AntProcessor.productException(Unknown Source)
at com.installshield.product.actions.AntProcessor.runAnt(Unknown Source)
at com.installshield.product.actions.AntProcessor.install(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(Unknown Source)
at com.ibm.wizard.platform.linux.LinuxProductServiceImpl.installProductAction(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl.installProduct(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java(Compiled Code))
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java(Compiled Code))
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java(Compiled Code))
at java.lang.reflect.Method.invoke(Method.java(Compiled Code))
at com.installshield.wizard.service.LocalImplementorProxy.invoke(Unknown Source)
at com.installshield.wizard.service.AbstractService.invokeImpl(Unknown Source)
at com.installshield.product.service.product.GenericProductService.installProduct(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl.installAssembly(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl.access$900(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)
at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
at java.lang.Thread.run(Thread.java:570)

This is a command i used in the Bash shell:
./Install -is:javahome /opt/WEBSPHERE/NDSVR/java

Pls help me!

Thanks!